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Airwallex is a unified payments and financial platform serving over 250,000 global businesses, including Brex, Rippling, Navan, and Qantas. The company operates across 27 offices worldwide with 2,300+ employees and is valued at $11 billion, backed by leading investors including Sequoia, Visa, Mastercard, and T. Rowe Price.
The Senior Manager, Revenue Strategy & Operations will sit at the core of Airwallex's US Small-to-Medium Enterprise (SME) sales team, reporting to the Head of Strategy, Americas. This role bridges strategy, sales, and operations to accelerate revenue growth in the SME segment.
Key responsibilities include: designing and implementing long-range strategic plans for the SME business; defining commercial strategy, processes, and tools with sales teams; coordinating product launches across compliance, legal, and commercial functions; leading planning and budgeting with quantitative targets; engaging customers to align Airwallex capabilities with their strategic needs; supporting sales through business development, channel partnerships, and brand growth; managing cross-functional projects with legal, compliance, operations, and product teams; improving customer onboarding and lead generation processes; identifying product-market fit and prioritizing enhancements; devising sales effectiveness initiatives; and running GTM experiments to improve sales efficiency.
You'll need at least 5 years of go-to-market operations and/or strategy experience, strong analytical skills with data and reporting, proven ability to collaborate across sales, operations, design, and marketing, excellent communication skills, commercial acumen including proposal development, and a bachelor's degree. Preferred qualifications include fintech or B2B experience, consulting background, experience scaling GTM motions for high-volume segments, and SQL/BI tool proficiency (Tableau, Looker).
