SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ShipBob is building a People Technology & Analytics function from the ground up, and this role leads that effort. Currently, HR technology and people analytics capabilities are distributed across multiple systems—ADP Workforce Now (core HCM), Greenhouse (recruiting), Lattice (performance and goal management), and various point solutions—without a coherent strategy. Data from these systems is underutilized, integrations are inconsistent, and opportunities to apply AI and automation remain largely untapped.
This is a player-coach role combining strategic leadership with hands-on technical work. You will develop and own the People Technology & Analytics roadmap, making build-vs.-buy decisions, sequencing investments, and rationalizing the existing stack based on business requirements.
Key responsibilities include:
**People Systems Strategy & Roadmap**: Own ShipBob's HR technology strategy, develop a comprehensive roadmap balancing near-term operational priorities with longer-term capability goals, and make strategic decisions about technology investments.
**HR Technology Administration & Architecture**: Oversee configuration strategy, integration architecture, and ongoing administration of the full HR tech stack (ADP, Greenhouse, Lattice, and point solutions). Contribute to building internal tooling and AI-powered workflows that close capability gaps.
**People Analytics Program**: Develop a structured people analytics capability from the ground up, including data management, metric architecture, standard reporting cadences, and a roadmap of deeper workforce studies.
**AI & Automation Strategy**: Partner with IT and People Leadership to develop a strategic point of view on AI and automation in HR operations. ShipBob is actively deploying AI agent tooling through its HR service center; you will help drive long-term value while avoiding redundancy and overspend.
**Organizational Design & Team Building**: Assess current People Technology & Analytics capabilities across ShipBob and develop recommendations for the right team structure over the next 12–18 months. Build the internal case for that structure and navigate organizational dynamics to bring it to life.
This role reports to the Senior Director, Total Rewards & HR Tech. You will think in systems and roadmaps rather than tickets and configurations, and bring a genuine point of view on where AI creates real leverage in HR operations.
**Requirements**:
The posting does not explicitly state years of experience, required certifications, or formal education requirements. However, the role expects:
- Strategic thinking about HR technology stacks and systems architecture
- Hands-on technical capability in HR systems administration and integration
- Experience building people analytics programs and data management practices
- Familiarity with modern HR technology platforms (HCM, ATS, performance management systems)
- Understanding of AI and automation applications in HR operations
- Organizational design and team-building experience
- Ability to operate as both a strategic leader and individual contributor
