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Cornerstone OnDemand (CSOD), the world's largest stand-alone unified Talent Management company and one of the world's largest SaaS companies, is seeking a Senior Manager, Payroll Accounting to lead its Global Shared Services team in Costa Rica.
You will lead a team of 5 payroll accountants (based in Costa Rica and India) responsible for end-to-end payroll accounting across 27 countries, supporting 3,000+ employees. This role owns payroll accounting close activities (postings and accruals), monthly balance sheet reconciliations, and entity-level payroll variance and flux analysis.
Key Responsibilities:
- Lead, coach, and develop a team of 5 payroll accounting team members; set priorities, manage capacity, and ensure high-quality outputs
- Oversee payroll postings and ensure accurate accounting for payroll-related accruals including pensions, bonuses (various plans), and restructuring-related items across 27 countries
- Ensure all payroll accounting entries and related deliverables are completed accurately and on time to meet month-end deadlines
- Own the entity-level payroll analysis process; support the team in producing balance sheet and income statement flux/variance analysis for senior finance leadership
- Lead the monthly reconciliation process for payroll-related balance sheet accounts, ensuring completeness, accuracy, and appropriate documentation and controls
- Partner with Payroll Processing teams to investigate and resolve payroll accounting questions and discrepancies, driving timely resolution and clear communication
- Design and implement automation and standardization initiatives for payroll accounting (e.g., improving data flows from ADP/ActivePay into Oracle, templates, controls, and reconciliations) to reduce manual effort and strengthen accuracy and compliance
- Partner with Talent teams, FP&A, and IT to resolve queries, provide intelligent analysis, and develop future improvements
- Support internal and external payroll and financial audits by partnering with Accounting and statutory accountants to prepare accurate payroll records, reconciliations, and supporting documentation
Requirements:
- Bachelor's degree in business, Finance, or a related field
- Registered Private Accountant (CPA) certification
- 8+ years of progressive experience in payroll accounting, accounting operations, controllership, or close/reconciliation roles within a multi-entity global organization
- Proven experience leading teams (people management and/or strong functional leadership)
- Experience within a multinational, Shared Service Centre (SSC), Global Business Services (GBS), or BPO environment strongly preferred
- Strong analytical skills with demonstrated ability to deliver clear, audit-ready reconciliations and variance explanations
- Ability to operate effectively under month-end deadlines and coordinate across time zones and stakeholders
- Ability to lead and motivate a team with strong interpersonal skills, problem-solving, and decision-making abilities
- Strong knowledge of payroll accounting concepts (wages, taxes, pensions, bonus accruals, and related balance sheet accounts) across multiple countries (US, India, France, and Costa Rica are a must)
- Hands-on experience with Oracle, FloQast, and payroll systems such as ADP and/or ActivePay (or similar), including leveraging system outputs for journal entries, reconciliations, and analysis
- Strong knowledge of MS Office, especially Excel, PowerPoint, and Outlook
- Advanced English with strong written and verbal communication skills to interact upward and cross-functionally
- Comfort operating in a fast-paced global organization undergoing significant transformation
- Experience with technology-enabled process improvement
- Additional language skills a plus
