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Convene Hospitality Group operates a global portfolio of lifestyle hospitality brands focused on creating premium meeting and event experiences. The company designs and operates experiential event venues across the US and UK, with a growing network of nearly 40 venues including Convene, etc.venues, and NeueHouse brands.
You will join the UK Finance team as a Senior Accounts Receivable (AR) Analyst, Credit Control, reporting to the AR Manager. This role owns AR operations across the UK venue portfolio, managing the complete billing and cash cycle from client contracts through to cash collection and account reconciliation.
Key responsibilities include:
**Daily Operations & Cash Management:**
- Prepare multi-bank reconciliation spreadsheets (Santander, JPM, Online Credit Cards) and resolve unapplied cash exceptions
- Process incoming payments (ACH, credit cards, wires, cheques) and apply them accurately to customer accounts in NetSuite
- Issue final invoices for standard customer accounts and review/process credit memos and billing adjustments with proper approvals
- Manage customer record updates in NetSuite
**Credit Control & Collections:**
- Take direct ownership of chasing overdue accounts via calls, emails, and structured collection cycles
- Review the AR Aging report weekly to track overdue accounts, identify delinquent trends, and prioritise high-value collection efforts
- Escalate severely overdue or high-risk accounts to Finance/Sales Management and Legal/Collections where necessary
- Assess and assign credit limits for new and existing accounts based on payment history and financial reviews
You will work closely with Sales, Event Operations, and client procurement teams, acting as a trusted partner who keeps cash flowing while protecting strong client relationships. This role offers real visibility and direct impact on the financial health of a growing UK business.
**Requirements:**
- 5+ years of dedicated Accounts Receivable or Finance experience
- Strong proficiency in NetSuite (or comparable ERPs) and intermediate to advanced Excel
- Solid understanding of month-end AR reconciliations
- Excellent problem-solving skills and cross-functional communication
- Experience managing key enterprise client accounts, including submitting and tracking invoices via customer supplier portals (e.g. Coupa, SAP Ariba, Tungsten Network), purchase order-led invoicing and resolving rejected or queried invoices, is a strong advantage
- Must currently reside in the UK and be able to work in the UK without sponsorship
