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OpenAI's Real Estate & Workplace (REW) team creates and operates spaces that support the company's people and mission. The Strategic Occupancy Planning team connects business needs, workplace strategy, and space data to shape where and how teams work.
You will lead strategic space planning for OpenAI's Go-to-Market (GTM) and General & Administrative (G&A) organizations. In this role, you'll translate evolving business needs into actionable occupancy strategies, capacity scenarios, and workplace recommendations. You'll serve as a trusted partner to business leaders, balancing growth projections, operational requirements, and employee experience to inform decisions about space utilization.
Key responsibilities include:
- Own strategic occupancy planning for GTM and G&A, translating headcount forecasts and business priorities into actionable space plans
- Develop and evaluate capacity scenarios, neighborhood strategies, team adjacencies, seating models, and space allocation recommendations
- Partner with business leaders and executives to understand evolving requirements and align workplace strategies with business objectives
- Collaborate with Finance, People, Analytics, Design & Construction, and Workplace Operations to reconcile forecasts and guide planning decisions
- Translate workplace needs into practical stacking, blocking, and move plans
- Leverage CAFM/IWMS platforms and analytical tools to maintain accurate space inventories, floor plans, and utilization data
- Identify and resolve space data discrepancies and establish quality controls
- Develop dashboards, planning workflows, and reporting tools to improve visibility into occupancy trends and capacity risks
- Drive continuous improvement in occupancy planning processes, including automation and system enhancements
- Support workplace change initiatives with clear communication and coordinated execution
The role is based in San Francisco with a hybrid work model of three days in the office per week and approximately 10–20% travel.
REQUIREMENTS:
- 5–8+ years of experience in occupancy planning, workplace strategy, space management, or related field, with experience independently managing complex, multi-team or multi-site portfolios
- Strong track record of translating business growth, headcount projections, and workplace requirements into practical, data-informed space strategies
- Hands-on experience with CAFM/IWMS platforms, including space inventory management, floor plans, seating allocations, data reconciliation, and reporting
- Highly analytical with ability to develop scenarios, evaluate trade-offs, and translate complex data into clear recommendations for senior stakeholders
- Ability to build trusted relationships with business leaders and cross-functional partners, influencing decisions without direct authority
- Ability to balance long-term strategic planning with hands-on execution in a fast-paced, evolving environment
- Experience supporting workplace transitions, flexible seating strategies, organizational growth, or large-scale space planning initiatives
- Clear and effective communication skills for presenting to executives, documenting assumptions, and coordinating implementation
- Comfort navigating ambiguity and building scalable solutions
- Plus: Experience with OfficeSpace or comparable CAFM/IWMS platforms, CAD or floor-plan tools, business intelligence platforms, system migrations, and vendor management
