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Fanatics is seeking a Senior Manager to lead production and execution of Fanatics ONE member experiences—a premium loyalty program offering exclusive access to sold-out games, hospitality, trips, and signature events like Fanatics Fest.
In this operating role, you will own the full portfolio of member events and experiences, including parties, sports hospitality activations, and premium experiences. You will manage the annual calendar of offerings, decide what programs get funded or sunset, track performance metrics, and scale formats as membership grows.
Key responsibilities include:
**Calendar & Portfolio Management**: Own the annual calendar of member events and hospitality activations. Maintain a live view of pacing against member entitlements to surface gaps early. Decide what runs, what stops, and what gets added based on performance and strategy.
**Project Management & Playbooks**: Run every event off a written project plan that clearly defines ownership, timelines, and decision-making authority. Maintain a centralized system where leadership can track progress without meetings. Create repeatable checklists for standard formats so VIP hosts and account managers can execute independently. Own intake and scope rules to ensure the calendar is planned rather than reactive. Manage systems of record for events, guest lists, assets, and utilization. Conduct post-event debriefs and iterate on processes.
**Budget & ROI**: Own the events and experiences budget and manage to target. Track cost per experience and cost per member served, reallocating dollars toward high-performing programs. Monitor utilization of fixed assets (suites, tickets) and report monthly. Provide transparent reporting on what was delivered, costs incurred, outcomes produced, and planned changes.
**Production Standards**: Lead end-to-end planning and execution, including run-of-show, staffing, vendor management, budget control, and risk planning. Direct on-site execution for major moments, including the Fanatics ONE Premium Experience at Fanatics Fest. Maintain quality standards even under compressed timelines.
You will lead a small team of producers and collaborate closely with Strategy, Gifting Operations, VIP Hosting, Partnerships, Brand Marketing, Legal, Finance, and Data. This is an early-stage, growing function, and scope will be tailored to the candidate.
Ideal candidates have production experience, have run large, complex events end-to-end, and are ready to own a portfolio with budget authority and strategic decision-making.
