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Salary: USD 179,900 - 269,900 / annual
ServiceTitan is seeking a Senior Manager, Enterprise Strategy & Operations to drive operational strategy for the Enterprise Sales organization from pipeline through close. This role sits at the intersection of sales operations, strategic project management, and organizational leadership.
You will oversee daily operations and drive efficiencies within Sales Operations functions including KPI reporting, forecasting, capacity management, account assignment, and month-end close. You'll lead high-impact strategic initiatives across the Enterprise portfolio including key account engagement, automation & tooling, territory management, and annual planning. Working closely with Sales Development and Sales leaders, you'll help them understand performance trends, identify root causes, and improve and scale operations.
Key responsibilities include developing strategic initiatives to improve Enterprise full-cycle sales performance, collaborating cross-functionally with Sales, RevOps, Finance, and Marketing on large-scale projects and analysis, and operating hands-on to dive deep on analysis and systems to develop solutions. You will also manage and develop a small team covering Enterprise Sales Strategy & Operations.
This is a self-starter role requiring someone who can think holistically about the Enterprise sales segment, spearhead cross-functional projects, and optimize business workflows. You'll partner regularly with Directors and SVPs, requiring exceptional stakeholder management and communication skills.
REQUIREMENTS:
- 5-8 years of experience in high-growth tech company Sales Operations and/or management consulting
- Functional experience in operations, business operations, RevOps, strategy, and/or finance within SaaS (Enterprise Sales experience is a plus)
- 1-2+ years of leading and managing a team
- Strong analytical skills including proficiency in Excel or Google Sheets modeling
- Experience with SQL/data querying and Tableau or other data visualization tools (preferred)
- Proven track record of working cross-functionally on key projects to deliver results
- Exceptional written, verbal, and presentation skills to partner with VP+ leadership
- Ability to work in fast-paced environment tackling varied problems
- Strong organization skills, attention to detail, and self-starter mentality
- Bachelor's degree required
- In-office presence in Glendale, CA 1 day/week
