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Salary: USD 140,000 - 165,000 / annual
Kestra Medical is a medical device company founded in 2014 that combines wearable technologies with proven cardiac device therapies. The company helps patients and care teams monitor, manage, and protect life through innovative solutions.
You will manage the day-to-day operations of the cash application team, overseeing the timely and accurate posting of third-party (government, commercial, private payor) and patient payments into the A/R system. You'll resolve payment posting issues, credit balances, refund requests, and other posting function responsibilities. This role requires strong problem-solving skills and the ability to thrive in a fast-paced, rapidly changing environment.
As Team Manager, you will directly supervise a cash application team, including hiring, training, coaching, and performance management. Key responsibilities include:
- Manage team scheduling to cover business needs and ensure consistent productivity and quality
- Oversee data entry into patient accounts (Bonafide system) and ensure all payments are processed within established guidelines
- Manage multiple aspects of cash application: research, reconciliation, balancing, error identification
- Gather and review cash flow data; identify risks related to cash forecasts
- Maintain relationships with Accounting and Finance teams to ensure efficient monthly close and audit support
- Participate in leadership meetings, reporting on cash position, liquidity, and trends
- Develop and refine process flows to create departmental efficiencies
- Evaluate system processes and tools to drive automation and accuracy improvements
- Develop reporting, KPIs, metrics, and dashboards to evaluate team performance
- Support patient, financial, and payor audits as needed
- Maintain strict confidentiality of patient information per company policy
The role is in-office in an open office environment. Extended hours and occasional weekend work may be required. Travel is occasional (less than 10%), domestic and international.
**REQUIREMENTS**
Education/Experience Required:
- Bachelor's degree or equivalent experience
- 5 years of experience in a healthcare revenue cycle environment
- Minimum 2 years in cash posting within a healthcare organization
- Minimum 3 years management experience
- Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Preferred:
- 6 years of Manager or above leadership experience
Key competencies: Passion for continuous improvement, integrity, collaboration, action/results orientation, innovation, customer focus, and emotional intelligence.
