SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 160,000 - 180,000 / annual
PolyAI is the Agentic Dialog Platform for building conversational enterprise solutions. The company is powered by Raven, a proprietary dialog model trained on over a billion enterprise conversations, and serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.
PolyAI is transitioning from a sales-led motion to a product-led growth (PLG) model. This Senior Manager role owns both the traditional outbound BDR/GTM Specialist team and the emerging PLG lead motion generated through Agent Studio signups.
Key Responsibilities:
- Train, coach, and provide recurring 1:1 feedback to GTM Specialists (BDRs) to improve hunting, qualification, and prospecting skills across both inbound and outbound channels
- Own hiring, onboarding, performance management, ramp plans, and performance expectations for the BDR organization; act decisively on underperformance
- Work the Agent Studio self-serve signup base to identify enterprise and mid-market accounts and qualify them into sales opportunities
- Build feedback loops that sharpen behavioral scoring to improve PLG model performance over time
- Monitor team performance against targets and present accurate weekly, monthly, and quarterly reports and forecasts
- Collaborate with Demand Gen on MQL quality and campaign feedback
- Work with Sales and Leadership to improve opportunity management and qualification processes
- Partner with marketing, product marketing, and sales directors to develop messaging that converts inbound and outbound interest into qualified pipeline
- Evaluate and design compensation structures that reward pipeline quality and conversion outcomes rather than activity volume; own ongoing comp administration
- Build succession planning and career progression paths for the team
- Provide stabilizing leadership to a team that has experienced frequent management turnover; ensure clarity, tech stack support, goal alignment, and consistent coaching
Requirements:
- Minimum 5–7 years of experience in a BDR/GTM management role with hands-on, player-coach leadership of a team
- Direct experience building or scaling a product-led growth (PLG) motion, not only sales-led/outbound; comfortable owning both motions simultaneously
- Track record of achieving lead generation quotas selling enterprise B2B software (SaaS) and/or technology solutions
- Hands-on experience with multiple prospecting techniques and channels across both outbound and inbound/PLG motions
- Experience with sales and marketing tools such as CRM, chat, marketing automation, LinkedIn Sales Navigator, HubSpot, PostHog or similar analytics tools, and data management/list building tools
- Experience evaluating or designing compensation plans tied to pipeline quality and conversion outcomes
- Experience with succession planning and building career progression paths for a BDR/GTM team
- Strong verbal and written communication skills with the ability to present to executive leadership
- Gravitas combined with exceptional, polished written and oral communication
- Entrepreneurial spirit combined with scrappy, competitive, and optimistic outlook
- Comfort as a builder in an evolving, growth-stage environment
