SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 152,000 - 190,000 / annual
Flywire is seeking a Senior Manager of Business Analytics to lead the company's client and product analytics efforts. In this hybrid role based in Boston, you will manage a team of Senior BI analysts while maintaining hands-on involvement in analytics design and delivery. You'll be a strategic bridge between clients, product/engineering teams, and the broader Data & Analytics organization.
Key responsibilities include:
- Leading, mentoring, and developing a high-performing team of client and product analytics professionals with clear business-aligned goals
- Designing and delivering analytics solutions (dashboards, reports, insights) that demonstrate Flywire's ROI and empower clients to make data-driven decisions
- Defining and governing product metrics frameworks across core verticals, ensuring consistent KPI instrumentation and visibility
- Championing a "Metrics That Matter" approach through cross-functional collaboration with Product, Engineering, and Client Success teams
- Advancing self-service analytics capabilities by designing intuitive, client-tailored dashboards
- Partnering with account management and client success to understand client needs and translate them into scalable analytics offerings
- Collaborating with Data and Analytics Engineering teams to ensure data models support reporting needs and proactively addressing data quality issues
- Driving cross-functional analytical alignment and ensuring insights are discoverable and reusable
- Serving as a senior thought partner on the analytics roadmap
- Staying informed of industry trends in analytics and fintech to elevate Flywire's client analytics offerings
Flywire is a global payments enablement and software company supporting over 5,300 clients across education, healthcare, travel, and B2B industries, processing payments across 240 countries and 140+ currencies. The company has 1,400+ employees across 15 global offices.
REQUIREMENTS:
- 7+ years of experience in analytics, business intelligence, or data science with meaningful focus on client-facing or product analytics
- Proven people leadership experience with track record of developing analytics talent and building high-functioning teams
- Deep hands-on expertise with Looker, Sigma, or comparable BI platform, including dashboard and explore design for end-user self-service
- Strong SQL skills and comfort with modern data stack (e.g., BigQuery, dbt)
- Experience defining and governing product or client-facing metrics frameworks
- Demonstrated ability to translate complex data into clear, compelling narratives for non-technical audiences, including clients and senior stakeholders
- Collaborative, cross-functional mindset with ability to build strong partnerships across Product, Engineering, Client Success, and other teams
- Excellent organizational skills and ability to manage multiple priorities across diverse stakeholder landscape
- Plus: Experience in fintech, payments, or related industry
- Plus: Exposure to product analytics tooling (e.g., Heap, Amplitude) and A/B testing methodology
