SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Ramp is building smart infrastructure for finance teams, automating how over $200B in annualized spend flows through 70,000+ companies. The company handles payment authorization, risk flagging, spend categorization, and financial close processes for mid-market and enterprise customers.
In this role, you will lead a team of 5-8 Account Managers, each managing a book of approximately 300 mid-market customers. This is a build role focused on creating repeatable, scalable account management motions rather than maintaining existing processes. Your success will be measured by how effectively you transform individual AM judgment into systematic, scalable growth across the segment.
Key responsibilities include:
- Building and running a high-performing team of 5-8 Account Managers, setting culture, morale, and execution standards
- Engaging directly with key customers and top accounts alongside your team, particularly where trust-building or repair is needed
- Owning team quota performance and pipeline generation across spend activation, product activation, retention, and expansion goals
- Forecasting and reporting team performance to senior leadership with clear visibility into what's working
- Hiring and developing the next generation of Account Managers through training on product, buyer personas, competition, and tooling
- Coaching relentlessly through daily 1:1s, call feedback analysis, enablement sessions, and career path development
- Turning successful approaches into scalable systems and processes as the segment grows
- Representing Account Management cross-functionally with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes
Ramp's median customer saves 5% on costs and grows revenue 16% in their first year. The company operates in a high-stakes, data-dense environment and hires people with high agency and urgency.
REQUIREMENTS:
- Minimum 3 years of quota-carrying sales or account management experience as an individual contributor, with proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 3 years building and leading account management or sales teams, with track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- Genuine passion for hiring with thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value to customers, including executive leaders
- Strong track record negotiating, structuring, and executing complex agreements
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and bias toward data-driven decision making
- Strong collaboration and influencing skills with excellent communication and presentation ability
- High agency and adaptability; comfort with constant change and complexity
- Willingness to tackle complex, challenging problems for business outcomes
Nice-to-haves: Experience at a high-growth startup; Bachelor's degree from accredited university.
