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Cloudflare's IT Asset Management (ITAM) team is rearchitecting internal IT operations off third-party tools and onto Cloudflare's own platform—Workers, Durable Objects, D1, AI Gateway, and related primitives. As Senior IT Systems Engineer on the IT Platform & Automation pillar, you will architect and build Cloudflare-native systems that replace today's third-party tooling, starting with MCP servers that connect IT workflows to Cloudflare OS and expanding to full application refactors for asset management, software inventory, and operational automation.
This is a high-ownership, high-autonomy individual contributor role. You will operate with significant independence, define your own technical approach, and serve as the engineering bar-setter for the pillar.
Key responsibilities include:
- Architect and build Cloudflare-native replacements for ITAM's current third-party tooling, owning the full technical design from first principles
- Build and own ITAM's internal MCP servers: the integration layer connecting IT systems, data sources, and workflows to Cloudflare OS and AI-powered tooling
- Refactor existing IT operational workflows onto Cloudflare's platform using Workers, Durable Objects, D1, AI Gateway, Queues, and related primitives
- Build AI agents and AI-powered automation that make IT operations faster, more accurate, and less manual, wired natively into the platform
- Define the data architecture for ITAM's future platform: clean ownership models, reliable source-of-truth design, and integrations without third-party middleware
- Lead build-vs-buy decisions with a clear bias toward building on Cloudflare where it makes sense
- Partner with the Software Asset Management (SAM) pillar to understand operational requirements and build the platform they'll run on
- Set engineering standards for the pillar: architecture, code quality, documentation, and decision-making processes
- Mentor junior and mid-level engineers on the pillar; raise the bar through design reviews and direct technical coaching
- Own the security, compliance, and data governance posture of the systems you build
Requirements:
- Strong coding ability in TypeScript, Go, Rust, or Bash—you ship working software end to end
- Excellent systems design instincts: you think in ownership boundaries, data flows, failure modes, and long-term maintainability
- Deep experience designing and building distributed systems, internal platforms, or greenfield application architecture
- Experience with modern cloud-native development; Cloudflare Workers, Durable Objects, D1, or similar edge/serverless platforms strongly preferred
- Comfort working from a blank page—you define the approach, break down complexity, and drive it all the way to done
- Experience building LLM-based tooling in production: agents, MCP servers, context engineering, or AI-assisted workflows
- A builder's mindset toward legacy systems: understand them well enough to replace them cleanly, not maintain them indefinitely
- Strong communicator—able to translate complex technical architecture into clear decisions for non-technical stakeholders
- Self-directed and high-ownership: you own projects from roadmap through delivery and ongoing operation
- Based in Austin, TX (hybrid—expected to be onsite regularly)
Nice to have:
- Prior experience on a platform engineering, developer productivity, or internal tools team
- Experience building or operating MCP servers or context-engineering infrastructure at scale
- Contributions to open-source developer tooling or AI projects
- Familiarity with IT asset management, SaaS management, or internal operations domains
- Experience with CI/CD systems and build tooling
