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Scalable Capital, a leading digital investment and banking platform with over one million clients and €30+ billion in assets under management, is seeking a Senior IT Support Engineer for its Singapore office.
You will be responsible for the setup, configuration, and maintenance of IT infrastructure supporting a rapidly growing fintech organization. Your responsibilities include:
• Setup, configuration, and maintenance of laptops, printers, conference room equipment, and other hardware
• Administration of local infrastructure including MacOS, Windows, and Cisco infrastructure (access points, routers)
• Management of accounts and access rights across Google Workspace, VPN, and other systems
• Development and implementation of IT infrastructure projects to support company growth
• Design and establishment of a centralized identification and authentication platform
• Handling complex service requests at 1st and 2nd level support
• Creation of technical documentation and reports
This is an onsite position in the Singapore office. You will work with an international, diverse team across Scalable Capital's offices in Munich, Berlin, Vienna, Milan, and London.
The company offers flexible vacation policy, work-from-abroad opportunities, international relocation support, education budget for professional development, German language classes, complimentary PRIME+ Broker subscription, discounted sports activities via Urban Sports Club, and an attractive compensation package including company pension scheme and 50% monthly contribution toward Deutschland Jobticket.
Requirements:
• Successfully completed studies in computer science or formal training in IT (e.g., specialist information technology system integration or equivalent)
• Proven experience in 1st and 2nd level IT support
• High sense of responsibility when handling sensitive data
• Strong service orientation and quality awareness
• Proactive, independent, and solution-oriented approach to work
• Fluent in English
• Plus: Experience with identity and access management solutions (e.g., Okta) and endpoint management solutions (e.g., VMWare Workspace One)