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Salary: USD 51,500 - 86,500 / annual
A Place for Mom is seeking a Senior Inside Sales Advisor to work with families navigating senior care decisions. This is a high-activity, performance-driven remote role focused on re-engaging families who have already begun their search, managing a pipeline of opportunities, and converting interest into move-ins.
You will manage a pipeline of families requiring continued guidance toward a move-in decision, executing consistent, high-volume outreach across phone, text, and email. You will drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed. You will apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation, building trust quickly with families and guiding them to the best-fit care options.
You will partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion. You will maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts, and consistently meet or exceed monthly sales targets and conversion expectations. You will participate in ongoing coaching, call reviews, and training to continuously improve performance.
Success in this role requires high daily activity and consistent follow-up execution, strong pipeline management and organization, ability to convert engaged families into move-ins, consistent achievement of sales targets, and responsiveness to coaching and continuous improvement. You are a results-driven sales professional who thrives in a high-activity, metrics-based environment, skilled at closing and advancing deals, highly organized with the ability to manage multiple families and timelines simultaneously, comfortable owning a pipeline and being accountable for outcomes, and coachable, resilient, and motivated to improve performance.
The role is fully remote with a required dedicated home office space and high-speed, hardwired internet connection. The schedule includes some evenings, weekends, and holidays. Company provides laptop, VOIP system, CRM access, and tools.
QUALIFICATIONS:
- 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales
- Proven track record of meeting or exceeding sales targets
- Experience managing and converting warm lead pipelines
- Strong communication and active listening skills
- Ability to multitask (phone + CRM documentation simultaneously)
- Proficiency with CRM systems and Microsoft Office tools
- Ability to work remotely with a high level of focus and accountability
PREFERRED:
- Bachelor's degree
- Senior Living Community Sales Experience
