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Partnerize is a partnership automation platform that helps brands discover, engage, and convert audiences at scale through affiliate marketing and influencer collaborations.
You will lead the Infrastructure Solutions team within Technical Operations, managing engineers responsible for building infrastructure environments, delivering projects for Engineering and Product teams, and ensuring availability, scalability, and security. The team does not handle BAU platform functions—instead, they transform concepts into reality within platform constraints.
Your team possesses expertise across: on-premise Linux systems, container solutions, Debian packaging, Ansible, data streaming (Kafka/RabbitMQ), advanced database management (MySQL/Postgres in replicated environments), physical network management (Juniper-focused), cloud environments (GCP/AWS), and internal developer platform/CI-CD engineering.
Operational Context: You will work in a high-velocity, lean environment with a broad, complex technology estate. Context switching is frequent—you may shift focus multiple times daily as business priorities evolve. Success requires comfort with agility, wearing multiple hats, and maintaining high standards amid dynamic workload changes.
Key Responsibilities:
People Leadership & Talent Development:
- Lead, mentor, and motivate infrastructure engineers; conduct weekly 1-on-1s and manage performance reviews
- Schedule and lead formal training sessions on operational improvements; create professional development plans
- Own hiring and recruitment to attract top talent; foster a culture of learning where failures are treated as learning opportunities
Strategic & Operational Management:
- Own team budget and lead capacity planning; forecast infrastructure needs while managing spend on subscriptions and hardware
- Proactively identify operational risks and develop contingency plans for business continuity
- Define, maintain, and cascade operational procedures (SOPs) and ITIL standards
- Prioritize workloads (Changes, Problems, Projects) and manage stakeholder expectations
Technical Support & Oversight:
- Measure and optimize system performance; drive innovation to anticipate internal customer needs
- Ensure team produces detailed system design documentation with visual representations
- Oversee management of both on-premise and cloud (GCP/AWS) environments for high availability
- Act as senior escalation point for complex technical issues; coordinate resources and provide air cover
General Duties:
- Participate in management on-call rotation (approximately once every three weeks)
- Support Director/VP of Technical Operations with strategic and technical duties
Requirements:
Essential:
- Significant experience leading a technical team with focus on people management (performance reviews, career growth)
- Strong project management experience with ability to delegate effectively and multitask in high-priority environments
- Exceptional verbal and written communication skills; ability to liaise with management, business areas, senior technical leaders, and C-level executives
- Highly goal-oriented with strict attention to detail; capable of prioritizing workload to meet targets
- Deep knowledge of ITIL practices and demonstrated ability to apply Lean Six Sigma concepts
- Working knowledge of: on-premise and AWS/GCP solutions, system design (network to application level), resilient database availability strategies, automation/configuration management (Ansible, Docker, CI/CD), Python programming awareness, Linux administration
- Willingness to learn and grow in areas where you lack expertise
Desirable:
- Interest in new technologies and innovation, particularly supporting technical debt refactoring
- Deep knowledge of Kubernetes, Docker, and container ecosystems
- Experience with monitoring systems (Zabbix, Grafana) and logging stacks (Elasticsearch, Kibana)
- Experience with data streaming and queuing technologies (Apache Kafka, Druid)
- Knowledge of Nginx and storage technologies like Gluster
- Proficiency with JIRA and Confluence
- Strong understanding of Git and version control best practices
