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Salary: USD 192,000 - 240,000 / annual
Airbnb is seeking a Senior Host Development Lead to create and execute global educational programs that empower hosts to grow their business and deliver high-quality hospitality. This role is central to Airbnb's mission of fostering connection and belonging within its host community.
You will drive the vision and strategy of host education programs across the entire host lifecycle, from onboarding through long-term optimization. Working cross-functionally with Product, Marketing, Data Science, Policy, Design, Customer Support, Community, and Supply teams, you will manage end-to-end strategy, design, and execution of scaled educational initiatives. Your work will take the form of scalable solutions—in-product content, webinars, workshops, articles, online toolkits, and live events—designed to meet diverse learning styles while maintaining global consistency with local relevance.
Key responsibilities include defining program goals aligned to OKRs, optimizing effectiveness through data-driven insights and host feedback, cultivating cross-functional relationships to influence priorities and align roadmaps, and leading programs to deliver measurable impact. You will scope work effectively, ensure stakeholder alignment, sequence large-scale initiatives, remove obstacles, and produce high-quality deliverables. You'll provide clear communication of program strategy, performance, and impact to partners and executive leadership, partner with production and editorial teams on creative execution, and mentor junior team members to foster a culture of excellence and collaboration.
This is a remote-eligible position based in the US, with occasional office work or offsites as agreed with your manager. You must reside in a state where Airbnb, Inc. has a registered entity (check the careers page for the exclusion list).
QUALIFICATIONS:
- 12+ years of experience in Consulting, Strategy, Marketing, Education, or Program Management
- Proven track record leading cross-functional strategic initiatives and driving results in matrixed organizations
- Expertise conceiving, designing, and facilitating educational content and programs for adults or professional audiences
- Strategic thinker able to connect broader business goals to precise, detail-oriented execution
- Strong data and analytics acumen; experience leveraging insights to guide decisions and optimize program impact
- Exceptional communicator skilled at engaging diverse audiences including executive leadership and external partners
- Adept at navigating ambiguity, influencing key partners, and aligning teams around clear priorities
- Demonstrated success managing complex global programs at scale while balancing competing priorities and resources
- Experience designing inclusive, culturally sensitive programs for global audiences
- Experience and curiosity using LLMs/Generative AI to deepen research, accelerate work, and create prototypes
- Deep connection to Airbnb's mission and passion for fostering Connection and Belonging
