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Salary: USD 110,000 - 135,000 / annual
Honeycomb Insurance is a rapidly growing, venture-backed startup dual-headquartered in Chicago and Tel Aviv, recognized as a Top 10 Startup by LinkedIn and included in Forbes' Fintech 50 (2026). The company is reinventing the commercial real estate insurance industry with operations across 23 states, covering over 65% of the U.S. population and managing over $100B in insured assets.
As a Senior General Liability Claims Adjuster, you will manage all aspects of the claims process from initial investigation through final resolution for commercial general liability claims. You'll handle a caseload of moderate to complex matters involving bodily injury, property damage, premises liability, and products/completed operations.
Key responsibilities include:
- Reviewing claims documentation (photos, estimates, incident reports, contracts) to assess damages and determine scope of loss
- Conducting thorough liability investigations by obtaining statements, reviewing police/incident reports, identifying risk transfer opportunities, and analyzing evidence
- Managing claims from initial notice through final resolution, ensuring timely action, accurate documentation, and adherence to company standards
- Negotiating settlements with insureds, claimants, claimant attorneys, and vendors within assigned authority levels
- Collaborating with defense counsel on litigated claims, reviewing pleadings and discovery, and participating in mediations
- Serving as primary point of contact for policyholders and claimants, providing clear communication and responsive support
- Maintaining detailed file documentation in compliance with company procedures and regulatory standards
- Interpreting policy language, endorsements, and exclusions to determine coverage and prepare appropriate coverage letters
- Ensuring compliance with all company policies, state regulations, and industry standards
This is primarily a remote role handling claims without field visits. If you are located within reasonable commute distance of Honeycomb offices (Chicago, Austin, Denver, or Roseville), the position is hybrid with 3 days per week in office (typically Tuesday–Thursday).
Requirements:
- Independent Adjuster License in home state or designated home state required; Texas or California preferred. California license must be obtained within 60 days of hire.
- Minimum 5 years of experience handling commercial general liability claims (habitational, premises, or commercial liability preferred)
- Prior experience handling litigated claims preferred
- Knowledge of Directors & Officers claims coverage and/or claims handling experience
- Bachelor's degree preferred
- Strong understanding of commercial general liability coverage forms and legal liability principles
- Excellent written and verbal communication skills, including ability to draft detailed coverage letters, evaluations, and reports
- Strong negotiation, analytical, and decision-making skills
- Proficiency with claims management systems and Microsoft Office Suite
- Ability to manage diverse workload, prioritize effectively, and meet deadlines in fast-paced environment
- High degree of professionalism, integrity, and attention to detail