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Salary: USD 120,164.59 - 158,617.26 / annual
WelbeHealth is seeking a Senior Facilities Manager to provide strategic and operational leadership for the organization's growing facilities portfolio across multiple states. This role is responsible for new site development, ongoing facility operations, maintenance, vendor performance, equipment and supplies management, occupancy services, and financial oversight.
The Senior Facilities Manager will build the infrastructure, standards, systems, and team capabilities needed to scale the facilities function as WelbeHealth grows. Key responsibilities include:
• Owning the strategy and execution of facilities operations across a multi-state portfolio, building scalable systems, standardized processes, and vendor partnerships that support new market launches and operational excellence
• Creating, implementing, and continuously improving enterprise facilities policies, standard operating procedures, service level agreements, workflows, controls, and escalation paths
• Building repeatable and scalable processes that support new market launches, site transitions, and ongoing operations
• Managing assigned vendor portfolios including janitorial, preventative maintenance, linens, hazardous waste disposal, and others, including vendor relationship management, SLA creation, and contract review
• Owning the facilities service request platform and technology roadmap, including intake, prioritization, assignment, escalation, closure, reporting, and user adoption
• Using operational data, stakeholder feedback, root-cause analysis, and external best practices to identify and lead improvement opportunities
• Defining and monitoring key performance indicators, service-level expectations, dashboards, and business reviews; communicating risks, trends, and corrective actions to senior leadership
• Directing facilities support for multiple market launches, including readiness planning, supply and equipment deployment, vendor activation, training coordination, and operational handoff
• Driving cross-functional collaboration to optimize facility performance, manage costs, mitigate operational risks, and deliver safe, reliable, and compliant environments
WelbeHealth serves vulnerable seniors through shared intention, pioneering spirit, and a commitment to participant focus. The organization offers comprehensive benefits including medical, dental, and vision insurance; 17 days of PTO; 12 observed holidays; 6 sick days; 401(k) match; and a competitive total rewards package.
REQUIREMENTS:
• Bachelor's degree in facilities management, construction management, business administration, healthcare administration, engineering, or related field (equivalent relevant experience may be considered)
• Minimum 7 years of progressive experience in facilities, property, construction, or multi-site operations, including at least 3 years leading teams, programs, or complex cross-functional initiatives
• Demonstrated success building or scaling a facilities function, service-delivery model, or operating infrastructure in a high-growth organization
• Proven ability to create, document, implement, and sustain enterprise processes, standards, controls, and governance across multiple locations
• Experience leading end-to-end process improvement using structured problem-solving, root-cause analysis, change management, and measurable outcome tracking
• Experience overseeing maintenance, repairs, renovations, new site readiness, vendor services, facilities technology, and operational handoffs across a multi-site portfolio
• Demonstrated financial acumen, including budgeting, forecasting, variance management, business-case development, and cost-saving/cost-avoidance identification
• Strong vendor and contract management capabilities, including sourcing support, service-level management, performance reviews, issue escalation, and relationship governance
• Professional certification such as PMP, CFM, FMP, LEED, or related credential preferred
