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Salary: USD 106,320 - 156,300 / annual
Twilio is seeking a Senior Executive Business Partner to support the Strategy & Operations team in a fast-paced, remote-first environment. This role is critical to enabling executive leadership by managing complex calendars, coordinating global offsites, and driving execution on strategic initiatives.
You will partner closely with executives to understand their priorities and manage competing demands with changing deadlines. Key responsibilities include: managing complex domestic and international travel logistics; planning and facilitating multi-day global team onsite meetings; serving as a point person for executives' direct reports and cross-functional stakeholders; coordinating large meeting agendas, logistics, and communications; and collaborating with HR and department leaders to champion company culture and team development.
You will work independently, exercise discretion with confidential information, and make sound decisions in ambiguous environments. The role requires building strong cross-functional relationships, managing multiple parallel projects, and developing a deep understanding of Twilio's business to support your leader and your own career growth.
Twilio is a remote-first company delivering communications and identity infrastructure solutions to hundreds of thousands of businesses. While fully remote, you may be asked to report in person on an ad-hoc basis for team gatherings, functional offsites, or customer meetings. Approximately 10% travel is anticipated.
**Requirements:**
- 7+ years' experience supporting executives in fast-paced environments with ability to make good decisions in ambiguous situations with changing priorities
- Superior attention to detail, proactiveness, high integrity, and discretion with confidential information
- Strong verbal and written communication skills and excellent organizational abilities
- Demonstrated ability to build cross-functional relationships and manage multiple teams and projects in parallel
- Experience planning domestic and international travel (air, hotels, visas, etc.)
- Confident ability to plan and facilitate virtual, in-person, or hybrid leadership summits and team-building events
- Experience with contract management, procurement processes, and proficiency with common administrative tools (Zoom, G-Suite, etc.)
- Excellent time-management and problem-solving skills; ability to anticipate needs and multitask effectively
**Desired:**
- Large event planning experience
- Previous support roles within the tech industry
- Understanding of business operating cadences and team requirements
- Prior contract management and procurement experience
- Ability to conduct research, create reports or presentations
- Experience managing travel and expense budgets
- Strong written and verbal communication skills
- Ability to think creatively and pivot as needed
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.