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Salary: USD 129,780 - 164,450 / annual
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. The company operates an AI-native platform delivering personalized support across self-guided tools, coaching, therapy, medication management, and specialty care, reaching more than 170 million people worldwide through leading employers, health plans, and partners.
Reporting to the Senior Manager of the Executive Support Team, the Senior Executive Assistant will provide high-level administrative and strategic support to ensure executive(s) can operate at maximum effectiveness. This is a full-time, hybrid role requiring 3 days per week in the NYC office, with standard hours Monday through Friday, 8 a.m. to 5 p.m., plus availability outside regular working hours as needed.
Key responsibilities include:
- Anticipate executive needs and proactively prepare meeting materials, briefing documents, and agenda items
- Monitor deadlines and follow up on action items to ensure timely completion and effective decision-making
- Manage executive calendars including interview scheduling, appointment prioritization, and coordination of internal and external meetings
- Act as a "barometer" for organizational issues and keep leaders informed of upcoming commitments
- Optimize leader schedules to create time for strategic initiatives by managing conflicting priorities
- Serve as liaison between leaders and internal/external stakeholders, handling correspondence with professionalism and confidentiality
- Bridge communication between leaders and internal departments, demonstrating leadership to maintain credibility with senior management
- Draft, proofread, and edit business documents including memos, reports, presentations, and emails
- Arrange complex travel itineraries including flights, accommodations, ground transportation, and visas
- Coordinate logistics for meetings, conferences, and events both onsite and offsite
- Organize and maintain confidential and sensitive information with discretion
- Conduct research, gather data, and prepare reports and presentations to support decision-making
- Manage weekly expense reporting and reimbursement
- Support design and execution of department All Hands meetings
- Handle delegated tasks and unexpected situations with composure and resourcefulness
Success in this role means executives feel consistently prepared and informed with proactively organized materials and priorities; calendars, travel, and logistics run seamlessly; stakeholders experience professional and timely communication; department forums are executed flawlessly; confidential information is handled with integrity; action items and deadlines are tracked rigorously; and unexpected challenges are managed with discretion and resourcefulness.
REQUIREMENTS:
- 5+ years of experience as an Executive Assistant supporting C-level executives or senior management
- Required to work from NYC office 3 days per week and coordinate with in-person and remote executives and team members
- Exceptional organizational skills with ability to multitask and prioritize in fast-paced environment
- Practices discretion and confidentiality when handling sensitive information
- Proactive mindset with ability to act with sense of urgency and anticipate needs
- Strong calendar management skills to optimize schedules and create bandwidth for strategic activities
- Excellent written and verbal communication skills to interact professionally with stakeholders at all levels
- Proficiency in Google Suite (Docs, Sheets, Slides, Forms), database management, and online collaboration tools
- Strong attention to detail and accuracy, particularly with confidential information and business documents
- Ability to maintain composure and work effectively under pressure in high-stakes situations
- Flexibility and adaptability to changing priorities and demands
