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Salary: USD 73,000 - 97,000 / annual
The Technical Solutions (TS) Enablement team at Datadog empowers the global post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources needed to deliver world-class customer outcomes. As a Senior TS Enablement Program Associate, you will take hands-on ownership of high-visibility enablement programs from day one, working side-by-side with Program Managers on live initiatives.
Key responsibilities include:
- Taking ownership of key workstreams within global enablement programs, including audience engagement tracking, adoption measurement, and stakeholder communications, with mentorship from a Program Manager
- Building relationships with stakeholders across StratOps, Product, and TS teams to understand their needs and coordinate deliverables and scope
- Using program and performance data to identify trends, flag gaps, and make the case for what is working and what isn't
- Building and delivering updates and presentations that translate program data into clear, compelling stories for stakeholders
- Building and maintaining program plans and timelines, keeping priorities and trade-offs visible to your team and cross-functional partners
- Participating in interviews, pulse checks, and needs assessments with TS teams to understand regional and functional needs
Datadog is the leading observability and security platform for the AI era, providing unified visibility across the technology stack. The company is trusted globally by Fortune 500 companies and high-growth AI leaders.
Requirements:
- Bachelor's degree and 2+ years of experience in project or program management, enablement operations, or a related field
- Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment
- Strong written and verbal communication skills; able to craft clear, concise, and professional communications
- Experience with data visualization or analytics tools (e.g., Tableau, MetaBase, Google Suite) for maintaining and interpreting program data
- Familiarity with collaboration and workflow tools (e.g., Jira, Confluence, Slack)
- Proactive self-starter with an owner mentality and passion for process improvement and operational excellence
Bonus qualifications:
- Experience in a high-growth or technology environment
- Familiarity with instructional design or change management practices
- Interest in using AI workflows to simplify reporting, content creation, and communications
- Enthusiasm for scaling enablement programs that support global, customer-facing teams
