SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 140,000 - 160,000 / annual
Blackbird Health, a clinician-founded and operated virtual and in-person pediatric mental health provider, is seeking a Senior Director of Revenue Cycle Management to lead transformational change across their revenue operations during rapid multi-state expansion across Pennsylvania, Virginia, New Jersey, Maryland, and new markets in 2027.
In this role, you will own end-to-end revenue cycle operations including billing, collections, accounts receivable, denial management, delegated credentialing, and payer enrollment. You will report directly to executive leadership and serve as a strategic thought partner to Finance, Operations, and Clinical leadership to optimize cash flow, eliminate revenue leakage, build scalable systems, and strengthen payer relationships across all markets.
Key responsibilities include:
- Developing and executing RCM strategy, operating model, and KPIs to maximize collections and drive clean claim performance
- Leading end-to-end transformation across billing, denial reduction, A/R management, and insurance authorizations
- Overseeing transition to delegated credentialing and multi-state payer enrollment with senior-level payer relationship management
- Partnering with Finance and executive leadership on payer contracting, reimbursement strategy, and revenue forecasting
- Optimizing EHR/PM technology (e.g., Athena), automation, and outsourced RCM vendor SLAs
- Building, mentoring, and scaling a high-performing RCM organization with clear ownership and operating rhythms
You will connect billing performance metrics (DAR, A/R aging, clean claim rates) to broader business growth while staying current with healthcare technology and industry trends. This is a strategic leadership role requiring strong executive presence, cross-functional alignment skills, and the ability to drive change in fast-growing healthcare environments.
REQUIREMENTS:
- 8+ years of progressive healthcare revenue cycle management experience with significant leadership scope
- Hands-on leadership experience in delegated credentialing and multi-state payer enrollment execution
- Demonstrated success improving cash collections, lowering denial rates, and reducing A/R aging
- Deep functional expertise with major PM/EHR platforms such as AthenaHealth, Epic, or eClinicalWorks
- Experience supporting multi-site, multi-state healthcare organizations undergoing rapid scaling or operational change
- Proven ability to manage, evaluate, and optimize external RCM vendor and technology partner relationships
- Deep understanding of healthcare compliance, HIPAA, and multi-site revenue integrity
- Analytical problem-solving skills for diagnosing root causes in claims, denials, and payer workflow bottlenecks
NICE TO HAVE:
- Behavioral health, mental health, or pediatric healthcare experience
- Background in management consulting, interim leadership, or organizational turnarounds
