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Spring Health is seeking a Senior Director of Quality Engineering to lead the organization's quality strategy for an AI-native mental health platform. Reporting to the SVP of Engineering, you will oversee the Quality Engineering organization and drive org-wide testing strategy, intelligent automation, and AI-powered quality practices across the software development lifecycle.
Your core responsibilities include defining what "high quality" means for an AI-native healthcare company—building testing frameworks, agentic quality systems, and evaluation infrastructure that enable faster releases with confidence while earning clinical and enterprise trust in AI-driven features. You will partner closely with Engineering, Product, Design, Infrastructure, Security, and Data Science leaders to embed quality throughout development, not just validate before release.
Key initiatives include establishing modern testing frameworks for AI-native products, LLM-powered features, and intelligent workflows; deploying autonomous testing agents and intelligent regression systems; and ensuring compliance with HIPAA, SOC 2, and clinical/regulatory requirements. You will contribute to company-wide leadership initiatives including workforce planning, org design, and build-vs-buy decisions on quality tooling. You will define and instrument quality metrics that leadership and the Board use to assess engineering health.
You will build reusable testing platforms, automation frameworks, and CI/CD quality tooling that enable engineering teams to own quality and accelerate delivery. Success means enterprise-wide quality strategy fully integrated into the AI software development lifecycle, significant improvements in automated test coverage, high release confidence with measurable reductions in escaped defects and production incidents, and engineering teams adopting quality-by-design principles.
The role is hybrid based in San Francisco with an expectation to be in the office 2–3 days per week. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of start date. Occasional travel for team on-sites is required.
