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Salary: USD 225,700 - 324,500 / annual
Abnormal AI is seeking a Senior Director of Global Enablement to lead the function that prepares sellers, engineers, customer success leaders, and channel partners to win. You will report to the VP of GTM Operations and lead a team of enablement directors, managers, and specialists across field enablement, technical enablement, onboarding, certifications, and partner enablement.
The company is at a critical inflection point: closing FY26 at ~$380M ARR with ~50% YoY growth, 5,000+ customers, and over 30% of Fortune 500 as clients. The strategic priority is transitioning from email security to the Abnormal Behavioral AI platform with multiple products across email, identity, and AI security. This shift requires every seller, engineer, and partner to tell the platform story, sell multiple products into the same account, and support customer expansion.
Key responsibilities include:
- Position enablement as a strategic growth lever tied to the platform transition, driving the field from single-product to multi-product selling
- Set strategy and operating model for field, technical, customer success, and partner enablement across a global, multi-team organization
- Design role-based learning paths and skill development for AEs, SDRs, Sales Engineers, Customer Success, Professional Services, sales leaders, and channel partners
- Define and own role-based certification standards from first-meeting readiness to product and technical mastery
- Run world-class in-person onboarding bootcamps and new hire programs
- Plan and deliver high-impact live programs including regional workshops, launch events, and company kickoff enablement moments
- Build product and technical depth across the GTM organization aligned to the product portfolio
- Create scalable partner and channel enablement programs including onboarding, certifications, and technical readiness
- Design an AI-first, just-in-time enablement engine that delivers the right answer, asset, or practice at the moment of need using AI role play, AI coaching, in-workflow guidance, and automated reinforcement
- Partner with Product and Product Marketing on repeatable launch-readiness processes with clear inputs, timelines, and readiness gates
- Create continuous feedback loops using call insights, deal outcomes, certification data, and field feedback to identify skill gaps and adjust programs
- Track enablement impact on ramp time, certification quality, field confidence, behavior change, multi-product attach, and pipeline and revenue outcomes
- Own prioritization, intake, capacity planning, and budget across the enablement organization and tech stack
- Serve as strategic partner across GTM, working closely with Sales, Sales Engineering, Customer Success, Channel, Product, Product Marketing, and Revenue Operations leadership
Requirements:
- 12+ years of experience in sales, technical, or GTM enablement at a high-growth B2B SaaS company
- At least 6 years leading teams, including leading multiple managers or directors across a global organization spanning North America, EMEA, and APJ
- Proven track record building and scaling enablement for multiple field roles (AEs, SDRs, Sales Engineers, Customer Success)
- Experience enabling a GTM organization through a transition from single product to multi-product platform with measurable impact on growth
- Experience designing and running role-based certification programs and in-person onboarding bootcamps at scale
- Experience building or scaling partner and channel enablement programs
- Demonstrated experience applying AI to enablement (AI role play, AI coaching, just-in-time in-workflow learning) with sound judgment about where AI helps versus where human coaching matters
- Track record running product launch readiness in a fast-moving, multi-product environment
- Strong command of enablement measurement with experience tying programs to ramp, productivity, and revenue outcomes
- Exceptional communication and facilitation skills with presence to lead sellers and credibility to influence executive and senior GTM leaders
Nice to haves:
- Experience with Highspot, Gong, Glean, Articulate Rise, Synthesia, or similar enablement tools
- Background in cybersecurity or another technical, enterprise-focused category
- Experience consolidating or migrating an enablement tech stack including LMS platforms