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Okta is seeking a Senior Deal Operations Support professional to join its Quote-to-Cash team within Finance Operations. This role is critical to simplifying the sales journey and ensuring deal velocity while maintaining policy integrity.
You will serve as a key operations professional in a dynamic SaaS environment, leveraging expertise in subscription structures to drive seamless booking processes. You'll act as a gatekeeper, validating that all commercial structures align with Okta's corporate finance metrics and internal policies.
Key responsibilities include:
- Supporting commercial activities including deal structuring (deals under $100k), contract creation, pricing guidance, review and approval, contract management, and sales quoting support
- Ensuring deals are structured efficiently and comply with company policies
- Reviewing, interpreting, and confirming contract terms and conditions in collaboration with finance and legal teams
- Drafting, modifying, and finalizing contracts for new and add-on business within approved thresholds
- Handling day-to-day queries from sales, sales development, and account management teams using quoting tools and CRM systems
- Supporting sales enablement initiatives
- Resolving operational problems through research and cross-functional collaboration
- Acting as a sales-facing subject matter expert on deal processes and policies
- Ensuring all non-standard commercial terms are reviewed, approved, and documented in Salesforce
- Partnering with regional leadership to prioritize projects and deals for month-, quarter-, and year-end cycles
- Managing ad hoc operations and systems-focused projects
This role requires strong communication skills across diverse audiences, from deal strategists to internal business stakeholders, and the ability to thrive in a fast-paced SaaS environment.
