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Sitecore is seeking a Senior Deal Desk Analyst to support its global sales organization. This role is based in a remote-first environment with flexibility to work across multiple time zones (ANZ, EMEA, US) as needed to support assigned regional sales teams.
You will partner closely with sales teams to provide guidance on deal pricing, commercial structure, and contract terms. Key responsibilities include building, reviewing, and approving standard and non-standard quotes in compliance with Sitecore's Empowerment Rules; liaising with stakeholders across Sales Management, Legal, Finance, Product & Pricing, and Services to secure necessary approvals; and managing order documents from draft to signature, including commercial term negotiations and redlines.
You will work with some of Sitecore's largest and most strategic accounts, ensuring all deals align with the company's financial and strategic objectives. Beyond day-to-day deal management, you will identify and implement productivity improvements to help the Deal Desk function scale with the business, and advise sales teams and other stakeholders on pricing, quoting, onboarding processes, and best practices.
Sitecore is a leading provider of agentic digital experience software, trusted by global brands including American Express, Porsche, Starbucks, and L'Oréal. The company operates across 25+ countries and is actively cultivating AI skills across all teams.
Requirements:
- Minimum 8 years of experience in a deal desk, finance, or revenue role with significant software/SaaS experience
- Proven experience drafting and negotiating commercial terms and contracts
- BS in Business Administration or related degree (preferred)
- Knowledge of revenue recognition and accounting principles (IFRS, US GAAP, etc.)
- Understanding of the sales process and ability to navigate long, complex sales cycles
- Self-motivated, able to work under pressure, dependable with deliverables and deadlines, able to multi-task
- Flexible to work extended hours during peak periods (end of financial periods/quarters)
- Proven experience with Salesforce and Salesforce CPQ
- Occasional travel may be required
Additional skills that could set you apart:
- Excellent interpersonal and communication skills; ability to communicate and influence at senior level
- Ability to foster and maintain strong partnering relationships with sales and internal departments
- Excellent Excel and analytical skills
