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ClickHouse, a Forbes Cloud 100 company and leader in real-time analytics and data warehousing, is seeking a Senior Consulting Engineer to join its global Support Services team. The role blends hands-on engineering, development assistance, and high-tier customer support, working directly with strategic enterprise customers.
Responsibilities (50% Project Engineering & Consulting / 50% Consultative Support):
- Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation
- Conduct research, benchmarking, performance and functional testing, and develop reference architectures
- Provide consultative support to strategic customers and prospects on implementation, onboarding, production launches, and POCs
- Deliver architectural, technical, and migration assistance with hands-on execution
- Handle L1-L3 support cases when not actively assigned to customer projects
- Partner with Product Management, Engineering, and Sales to contribute to product roadmap and account planning
- Develop content including documentation, knowledge base articles, reference architectures, and benchmarks
- Assist with hiring and mentoring as the team scales
- Support 24x7 global operations with up to 35% estimated regional travel
Requirements:
- 5+ years in Professional Services, Support, Technical Account Management, Engineering/SRE, or Project Management
- 5+ years implementing, operating, or supporting scalable distributed database management systems
- Technical breadth in DBMS, OLAP, Cloud/SaaS, distributed systems, Linux/Unix, Kubernetes, system/network administration, and big data
- Experience leading and shipping large-scope technical projects
- Strong communication and customer-facing skills
- Ability to work in a distributed, global environment
