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Enable is a fast-growing SaaS platform that simplifies pricing and rebate management for enterprises. The company has raised $291M in Series A-D funding and acquired Flintfox in 2025, positioning it for significant expansion.
As a Senior Consultant, you will lead the implementation, onboarding, and adoption of Enable's products across multiple customer environments. You will own the full project lifecycle—from discovery and design through configuration, testing, validation, and go-live—ensuring customer success and satisfaction.
Key responsibilities include:
- Implementing Enable's products to address complex client business requirements within agreed scope
- Troubleshooting technical implementation issues and collaborating with Enable support teams
- Serving as a technical lead on multi-functional project teams, contributing product and solution expertise
- Coaching and mentoring associate-level consultants on assigned engagements
- Identifying customer training gaps and opportunities for product expansion
- Proactively managing issues, escalations, and project risks
- Leading customer meetings and workshops, resolving complex support tasks independently
- Building strong relationships with internal and external stakeholders
- Contributing to Enable's knowledge base with lessons learned, best practices, and tools
You will work across multiple concurrent customer engagements, balancing billable time with professional development. Travel is typical at ~20%, though some customer projects may require up to 50%.
Requirements:
- 2+ years of customer-facing experience in Customer Success or enterprise software organizations
- Advanced technical knowledge and ability to implement Enable software at a complex level within chosen domain of expertise
- Proven ability to build strong customer relationships and communicate effectively on technical project delivery
- Advanced troubleshooting skills for products of chosen expertise; basic troubleshooting capabilities with escalation ability
- Experience with change management to facilitate transitions from legacy systems
- Ability to manage multiple customer engagements concurrently and time-manage effectively
- Experience handling large data sets; familiarity with Python or SQL preferred
- Related product and industry certifications (e.g., Oracle, SAP, SQL) preferred
- Experience with international cross-cultural teams preferred
- Fluency in English (written and verbal); additional languages preferred
- Commitment to maintaining all granted internal and external technical certifications annually
