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The Stepstone Group is a global online job platform operating across 30+ countries with 20+ brands and ~4,000 employees. They are seeking a (Senior) Commercial Manager E-Commerce to drive the commercial development and performance of their B2B online shop.
In this role, you will own the commercial strategy and performance of the B2B e-commerce platform, steering performance across the entire digital customer journey. You will work at the intersection of Sales, Marketing, Analytics, Product, and Technology to drive leads, conversion, and revenue through data-driven initiatives.
Key responsibilities include:
- Owning commercial strategy and performance targets for the B2B online shop, driving digital touchpoint sales share and market expansion
- Serving as the central coordinator for the e-commerce project team, bringing together stakeholders (Traffic/SEO-SEA, Email Marketing, Lead Management, Tech, Sales, Analytics), coordinating contributions, and defining shared priorities
- Conducting market, competitive, and customer analysis to derive targeted measures—from short-term sales actions and campaigns to structural customer journey improvements
- Optimizing the digital customer journey to increase conversion rates, driving upsell and cross-sell opportunities, and developing audience-specific landing pages
- Regularly reporting on commercial performance (leads, impact, e-commerce revenue and sales), deriving strategic recommendations, and presenting findings to management and traditional sales channels
Requirements:
- Completed degree in Computer Science, Business Administration (with focus on Sales/Marketing/E-Commerce), or equivalent qualification
- Minimum 3 years of professional experience in Digital Sales, Category Management, E-Commerce, or Omnichannel Sales, including commercial sales steering and operational campaign execution
- Analytical, results-oriented, and entrepreneurial mindset; ability to coordinate cross-functional teams without direct authority
- Understanding of digital products, customer segmentation, and data-driven decision-making
- Experience with Salesforce (or comparable CRM) and Anaplan (or comparable forecasting tool) is a plus
- Fluent German (business level) and good English (minimum B2) in written and spoken form