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Writer is an enterprise generative AI platform enabling Fortune 100 companies to build and deploy AI agents grounded in their data. The company is valued at $1.9B and backed by leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth.
You will serve as a strategic transformation partner for Writer's most strategic Fortune 50-100 accounts, acting as the architect of enterprise-wide AI adoption. This role bridges business strategy and cutting-edge technology, translating the Writer platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.
Key responsibilities include:
- Managing a portfolio of strategic customers while leading ROI and value initiatives in partnership with customer success managers
- Acting as a trusted advisor to C-suite executives, setting vision and defining job-to-be-done (JTBD) frameworks to drive AI adoption
- Building and maintaining deep C-suite relationships to make AI a top priority for leadership
- Conducting analysis through surveys and interviews to quantify and communicate P&L impact in business reviews
- Orchestrating complex cross-functional programs across multiple stakeholders, managing escalations, risk mitigation, and program updates
- Identifying and driving expansion opportunities by anticipating customer needs and collaborating with sales on cross-sell and upsell initiatives
- Scaling transformation best practices by developing frameworks, decks, and communications for the broader team
You will report to the Director of AI Transformation and Success. This is a hybrid role based out of Chicago and Austin hubs.
Requirements:
- 5-9 years of experience in strategic account management or transformation consulting for Fortune 50-100 companies
- Proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills, including ability to lead board-level presentations and orchestrate cross-functional teams
- Curious mindset and active listening style that demonstrates genuine leadership
- Strong professional background in management consulting or strategy advisory
- Alignment with core values: Connect, Challenge, and Own
About Writer
AI / Data / Infrastructure; SaaS / Enterprise Software — enterprise generative AI platform for business teams.
