SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ServiceNow is seeking a Senior Commercial Account Executive to join its expanding Commercial Sales team in Dublin. This is a phone-based new business development role focused on strategically prospecting into new accounts, expanding usage within existing customers, and ensuring continued value delivery from the NOW Platform.
In this role, you will:
- Meet or exceed monthly, quarterly, and annual sales objectives
- Manage sales opportunities and relationships over telephone with influential contacts in Small, Mid-Market, and Commercial accounts
- Understand organizational business drivers, challenges, and pain points, mapping ServiceNow solutions to these needs
- Strategically prospect within key verticals to develop new opportunities and pipeline
- Follow the Value Selling sales process to win new business, expand within existing accounts, and ensure contract renewals
- Collaborate with Sales Specialists, Solution Consultants, Renewal Sales, and other teams to exceed quota
- Provide timely forecasting, territory plans, and strategic account plans to management
- Work toward daily, monthly, and quarterly KPI metrics including new prospect meetings, pipeline generation, ACV bookings, and renewal rates
- Mentor team members and collaborate on projects to bring value to the team
- Occasional travel for training and meetings may be required
Requirements:
- Demonstrable track record of success in telesales, lead follow-up, cold calling, or new business sales
- 1-3+ years of full sales cycle experience in software or solution sales organizations
- Experience selling enterprise-class solutions via telephone and video conference technology
- Thorough understanding of sales processes and ability to navigate complex sales cycles
- Experience with sales force automation, ERP, or IT infrastructure management technologies (preferred)
- Strong presentation skills via web-based tools
- Excellent listening, verbal, and written communication skills
- Strong relationship-building abilities with customers, prospects, and internal colleagues
- Persistent and dependable with attendance, deliverables, and deadlines
- Fluent in both French and English
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
