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Acronis is seeking a Senior Cloud Partner Success Manager to drive revenue growth and partner success within their Inside Sales Channel Management organization. You will manage a portfolio of service providers utilizing Acronis Cyber Protect Cloud, with responsibility for account planning, partner enablement, and lifecycle management.
Key Responsibilities:
- Conduct territory analysis and planning to identify top potential partners; develop relationships with key decision makers and maintain regular contact based on partner priority
- Align with Acronis Cloud Distributors on joint channel enablement activities and drive quarter-over-quarter cloud revenue growth
- Train new and existing partners on products; support daily business and technology development; guide partners through onboarding and enablement with necessary knowledge, resources, and tools
- Perform detailed account planning with managed partners based on engagement level, loyalty, and responsiveness
- Motivate partners to sell Acronis services to their existing customer base, attract new customers, and retain current customers
- Act as trusted advisor and single point of contact throughout the partner lifecycle
- Drive successful upsell and cross-sell initiatives to increase service attach rates
- Orchestrate internal resources (Presales, Technical Support) to support partner growth
- Maintain comprehensive Partner Passport profiles with at least 80% field completion
- Lead partners through lifecycle management with regular educational and evangelization activities
Key Performance Indicators:
- Total revenue from signed partners
- Partner churn rate
- Number of Acronis services sold through partners
Requirements:
- 5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, or Channel Development roles within a software vendor)
- Fluent English, written and verbal
- Proven experience in a cyber security company with strong understanding of industry practices and protocols (required)
- In-depth channel and field sales experience with understanding of cloud market business models
- Strong presentation, communication, and planning skills
- Strong internal customer focus with desire to learn all aspects of the business
- High level of discipline, attention to detail, and ability to meet deadlines in fast-paced environments while maintaining accuracy
- Outstanding organizational, problem-solving, and multi-tasking skills
- Collaborative team-player with commitment to succeed
- Self-motivated, proactive, and able to work with minimal supervision
