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The Stepstone Group is a global online job platform operating 20+ brands across 30+ countries with ~4,000 employees. They are seeking a Senior Category Manager E-Commerce to drive commercial growth of their B2B online shop and optimize performance across the entire digital customer journey.
In this role, you will own the commercial strategy and performance of the B2B online shop, working at the intersection of Sales, Marketing, Analytics, Product, and Technology. You will serve as the central hub of the e-commerce project team, bringing together stakeholders (Traffic/SEO-SEA, Email Marketing, Lead Management, Tech, Sales, Analytics) to coordinate efforts and define shared priorities.
Key responsibilities include:
- Steering commercial performance and ensuring sales targets are met through digital touchpoints
- Conducting market, competitive, and customer analyses to derive targeted measures—from short-term sales actions and campaigns to structural improvements in the customer journey
- Optimizing the digital customer journey to increase conversion rates, driving up-selling and cross-selling, and developing audience-specific landing pages
- Coordinating cross-functional teams without direct reports, leveraging analytical and entrepreneurial thinking
- Preparing regular commercial performance reports (leads, impact, e-commerce revenue and sales) and presenting strategic recommendations to management and traditional sales channels
- Using multiple digital channels for targeted customer development
You will work in a hybrid model in Düsseldorf and be part of a mission-driven organization focused on fair and unbiased recruitment globally.
Requirements:
- Completed degree in Computer Science, Business Administration (with focus on Sales/Marketing/E-Commerce), or equivalent qualification
- Minimum 3 years of professional experience in Digital Sales, Category Management, E-Commerce, or Omnichannel Sales, including commercial sales steering and operational campaign work
- Analytical, results-oriented, and entrepreneurial mindset with ability to coordinate cross-functional teams without direct authority
- Understanding of digital products, customer segmentation, and data-driven decision-making
- Experience with Salesforce (or comparable CRM) and Anaplan (or comparable forecasting tool) is a plus
- Fluent German (business level) and good English (minimum B2) in written and spoken form
