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Salary: USD 130,000 - 241,500 / annual
Veeam, the Data and AI Trust Company, is seeking a Senior Business Partner for Partner Experience to serve as a strategic liaison between Channel & Alliance business units and Corporate Technology teams. This role focuses on building and maintaining strong relationships with key business stakeholders across global regions (AMER, EMEA, APJ), acting as a trusted advisor and primary point of contact.
Key responsibilities include: identifying and clarifying business needs for Channel & Alliance leaders; aligning technical resources to support strategic objectives; communicating progress on strategic initiatives to senior executives with sensitivity to international business practices; and shaping technology demand prioritization based on ROI, productivity, and compliance metrics.
You will manage the full lifecycle of business process and platform change requests—intake, prioritization, backlog planning, roadmap development, and rollout. This includes collaborating with project managers, business analysts, and system analysts to ensure efficient resource utilization and timely delivery.
The role requires leading business process analysis and solution discovery for partner experiences, including end-to-end partner lifecycle and quote-to-cash processes using established business analysis methodologies. You'll develop, design, and maintain operational technology aspects (systems, integrations, processes) supporting diverse partner channels: Value Added Resellers, Distributors, Cloud and Service Providers, Aggregators, Technology Alliances, and Global System Integrators.
Performance measurement is critical—you'll analyze operational efficiency using metrics and partner feedback to identify inefficiencies and influence feature prioritization. The ideal candidate brings 5+ years of progressive experience in channel business operations, with demonstrated expertise in indirect sales models (2-tier distribution, service providers, alliances), partner program management, and digital transformation. Proficiency with Salesforce, Partner Relationship Management platforms, and tools like Jira, Confluence, Aha!, and business analysis methodologies (BPMN, Agile, Six Sigma) is essential. Some telecommuting is permitted.