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Salary: INR 1,400,000 - 1,800,000 / annual
rePurpose Global is a leading Packaging Sustainability & Compliance platform that helps consumer brands measure their plastic footprint, recover plastic waste through a global partner network, and navigate 45+ packaging regulations. The company has recovered over 100 million pounds of plastic waste, supported 2,300+ waste workers, and maintains 12 active impact projects worldwide.
You will join the Finance and Business Operations team as a Senior Business Operations Associate, owning key workflows that connect Commercial and Finance teams. Your primary responsibilities include managing customer footprint operations end-to-end—from setup through submission, review, data validation, and finalization—ensuring accuracy and timeliness. You'll manage operational workflows supporting billing and renewals, working closely with Finance and Customer Success to maintain data accuracy and visibility of upcoming or delayed requirements.
You will build and maintain clear visibility across key customer operations, including submitted and outstanding footprints, renewal requirements, contract expirations, and operational milestones, proactively flagging gaps and risks. You'll coordinate directly with customers on operational requirements, following up on outstanding information and escalating relationship-sensitive issues appropriately. A core part of your role is transforming currently manual and ad-hoc processes into clear, reliable workflows—clarifying ownership, establishing SLAs, improving data quality, and identifying automation opportunities.
This is a hands-on role requiring independence, attention to detail, and the ability to work across ambiguous environments. You'll spot operational gaps, build processes from scratch, and ensure they function effectively in practice. You'll also improve how information is tracked and identify opportunities to reduce manual work through better tools or automation.
The role is based in Bangalore and works closely with global Finance, Customer Success, and Operations teams across the USA, India, Sri Lanka, and Portugal.
REQUIREMENTS:
- 3–5 years of experience in business operations, revenue operations, customer operations, sales operations, or similar role, ideally in a fast-growing or startup environment
- Highly organized and extremely detail-oriented, with ability to manage multiple manual workflows, follow-ups, deadlines, and stakeholders independently while maintaining high accuracy
- Strong with data and spreadsheets; able to maintain accurate operational trackers and dashboards, spot inconsistencies, and translate data into clear insights and actions
- Critical thinker and strong problem solver comfortable working in ambiguous or undefined environments
- Strong at building and improving processes; able to identify gaps and dependencies, create clear roles, steps, ownership, and SLAs from the ground up, and continuously refine workflows
- Clear, proactive communicator and effective stakeholder manager; comfortable navigating different teams, following up with customers and internal stakeholders, and keeping work moving independently
