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Salary: USD 140,000 - 175,000 / annual
Flywire is seeking a Senior Business Operations & Strategy Manager to drive strategic decision-making, operational excellence, and cross-functional alignment across the Payments business. This is a high-visibility role supporting strategic planning, assessing new growth opportunities, and partnering with leaders across the organization to improve performance, optimize revenue, and scale the platform.
Key Responsibilities:
- Evaluate new business opportunities including new verticals, geographies, and products through market analysis, financial modeling, and competitive research
- Develop clear recommendations for strategic initiatives by assessing alternatives, building business cases, and identifying implementation actions
- Synthesize insights and present findings to senior leadership in a clear, structured, and compelling manner
- Drive operational and revenue optimization initiatives working with cross-functional teams to improve business models, processes, and service delivery
- Enable alignment on strategic priorities across key business functions (vertical teams, marketing, product, engineering, finance, payment operations)
- Lead and support elements of annual and quarterly planning processes, ensuring teams are aligned on goals, KPIs, and execution plans
- Build financial impact assessments capturing expected benefits (revenue growth, margin expansion, cost efficiencies) and required investments
- Maintain strong understanding of industry trends, competitive dynamics, and emerging opportunities in the global payments and FinTech ecosystem
- Partner cross-functionally to drive projects from analysis through execution, ensuring stakeholder alignment and progress tracking
About Flywire:
Flywire is a global payments enablement and software company supporting over 5,100 clients across education, healthcare, travel, and B2B industries. The company operates in 12 offices worldwide with over 1,200 employees representing 40+ nationalities, processing diverse payment methods across 240 countries and territories in 140+ currencies.
Requirements:
- 6–10 years of experience in management consulting, strategy, business operations, corporate development, or related field
- Experience in technology, SaaS, payments, or FinTech environments highly preferred
- Previous experience in Payments industries is a strong plus
- Prior experience at top-tier consulting firm (Bain, BCG, McKinsey) or in investment banking/private equity is a strong plus
- MBA preferred but not required
- Strong analytical, problem-solving, and structured-thinking skills with ability to distill complexity into actionable insights
- Demonstrated ability to operate in ambiguity, prioritize effectively, and execute with hands-on, action-oriented mindset
- Excellent verbal and written communication skills with ability to present to senior stakeholders
- Strong interpersonal skills and ability to build trusted relationships across all levels and functions
- Passion for innovation, technology, and scaling a global business
