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Jumio, a B2B technology company specializing in online identity verification, eKYC, and AML solutions, is seeking a Senior Analyst – Sales Operations to serve as a strategic operational partner. This role bridges sales incentive commission plans with robust back-end data processes and translates complex business requirements into data-backed executive insights.
Key Responsibilities:
Commissions & Incentive Management: Understand and architect back-end processes, automated workflows, and data models to capture commission plan inputs, execute monthly/quarterly calculations, manage plan rollouts, and resolve participant queries with transparency.
Business Requirements & Strategic Reporting: Deconstruct complex business requirements into analytical frameworks. Build and maintain reports and dynamic dashboards driving data-backed decision-making across pipeline health analysis, revenue trends, and Salesforce CRM data hygiene projects.
Data Wrangling & Spreadsheet Modeling: Perform hands-on data manipulation, cleansing, and complex performance/commission modeling using Google Sheets and Advanced Excel to bridge upstream source data with compensation and reporting systems.
Salesforce CRM & Reporting: Design, build, and maintain robust Salesforce reports, analytics dashboards, and operational tracking tools providing performance visibility to executive leadership.
Process Optimization: Evaluate end-to-end sales and operational workflows, identify friction points, and propose scalable solutions to streamline processes.
Cross-Functional Stakeholder Management: Serve as a trusted advisor and liaison across Sales, Account Management, Finance, and Business Intelligence teams, including senior management.
Innovation & Continuous Learning: Demonstrate drive to apply AI tools and automation to elevate sales operations workflows and adopt modern frameworks.
Requirements:
- 5 to 8 years of progressive experience in Sales Operations, Revenue Operations, or Commercial Analytics
- Strong ability to break down high-level business queries into quantitative analyses, actionable insights, and pipeline health assessments
- Demonstrated track record interpreting complex commission plans and building back-end data architectures with precise calculation capabilities
- Advanced expertise in Google Sheets and Excel (complex formulas, collaborative automation)
- Hands-on experience in data wrangling and hygiene using spreadsheets and analytical tools
- Hands-on proficiency with Salesforce CRM, including custom reporting, data cleanup protocols, and dynamic dashboards
- Strong business acumen with experience in business process mapping and operational efficiency projects
- Excellent communication and presentation skills managing relationships with senior cross-functional leaders
- Forward-thinking mindset with active interest or practical application of AI tools in operational tasks
