SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 285,000 - 330,000 / annual
Anthropic is seeking an Enforcement Operations Lead for its Cloud Partners team to own the end-to-end enforcement lifecycle across major cloud platforms (Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry) where Claude is distributed to customers. In this role, you will build the operating model, partner agreements, and documentation that ensure consistent, auditable, and fast enforcement across these multi-cloud surfaces.
You will be responsible for detecting, reviewing, and acting on misuse across partner platforms where the partner controls the customer relationship and often the data path. This is a deeply cross-functional role requiring coordination with product managers, policy experts, Safeguards engineering, Legal, and trust & safety teams across cloud partners.
Key responsibilities include:
- Owning the complete enforcement lifecycle from detection and review through action, customer communication, and appeal
- Defining enforcement paths for each partner's operating model, including how actions are requested, executed, and confirmed
- Managing SLAs for review, escalation, and action, and evaluating ongoing performance
- Developing and maintaining SOPs and escalation guides for all enforcement workflows to ensure consistency across clouds
- Establishing red-teaming and quality processes, and operationalizing shared metrics
- Standing up paired investigations with partner threat intelligence teams, including case referrals, indicator sharing, and incident paging
- Owning enforcement metrics across partner surfaces and reporting to Safeguards leadership, partners, and regulators
Note: This position may expose you to explicit content spanning sexual, violent, or psychologically disturbing topics.
Minimum qualifications:
- Extensive experience in trust and safety operations, enforcement, threat intelligence, or related field
- Demonstrated experience managing external partner or vendor relationships where you did not control the other side's systems or priorities
- Ability to work across policy, legal, engineering, and operations teams to translate requirements into practical workflows
- Experience building enforcement programs from the ground up, including SLAs, escalation paths, and quality measurement
- Highly organized with a track record of maintaining rigorous documentation and SOPs in fast-moving environments
- Clear and precise communication skills, both written and verbal, across technical and non-technical audiences including partner executives
- Energized by building scalable systems in ambiguous environments
- Deep commitment to responsible AI deployment and enforcement operations' role in that mission
Preferred qualifications:
- Direct trust & safety, abuse, or security operations experience at AWS, GCP, or Azure, or at companies shipping through their marketplaces
- Experience designing incident response or escalation processes spanning multiple companies
- Familiarity with data access controls, audit requirements, or privacy-constrained review environments
- Experience with law enforcement referrals, regulatory reporting, or compliance programs
- Background in AI safety, content moderation, fraud, or abuse detection systems
- Comfort working with data and metrics to inform operational decisions and surface trends to leadership
Minimum education: Bachelor's degree or equivalent combination of education, training, and professional experience in a field relevant to the role.
