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Checkout.com is a global fintech platform powering over 10 billion transactions yearly for more than one billion shoppers. The company operates 20 offices across six continents and serves major brands including eBay, Spotify, Klarna, Uber, and Sony.
As a Senior Analyst in Cost of Sales Operations, you will investigate scheme-fee outcomes and communicate the financial story behind them. You will independently manage defined investigations and project tasks, validate data and assumptions, identify material drivers and process gaps, and deliver clear, evidence-based conclusions to Finance and cross-functional partners.
Key responsibilities include:
- Own scheme-fee investigations from initial question through validated findings, ensuring accuracy, documentation, and timely delivery
- Validate the financial story behind fee movements by challenging data inputs, testing assumptions, investigating discrepancies, and explaining reasons for material changes
- Assess impact and urgency of incoming work, communicate progress and risks proactively, and align with stakeholders on priority changes
- Prepare concise, data-backed summaries that clarify the "why" for audiences, including implications for Finance and partner teams
- Participate in working groups, bringing analysis and recommendations, and following actions through to closure
- Identify gaps and inefficiencies in existing processes; document improvements and contribute to solutions supporting team KPIs and operational efficiency
- Manage your own workload effectively, coordinate dependencies, and raise blockers early
- Apply sound judgment to distinguish issues within your remit from those requiring escalation; maintain audit trails of assumptions, checks, and decisions
- Contribute to reporting and dashboards, ensuring metrics are defined consistently and support decision-making
- Develop and maintain working instructions and process documentation for controls, handovers, and repeatable tasks
- Build knowledge of the payments landscape, card-scheme rules, and regulatory developments to assess implications for scheme fees
- Share knowledge with colleagues, guide junior teammates, and champion team standards of accountability and collaboration
The role is hybrid with three days per week in the office to support collaboration and connection.
REQUIREMENTS:
- 3 years of experience in a financial, analytical, or high-volume transaction environment; strong interest in the payments industry and card scheme pricing is essential
- Strong logical thinking and problem-solving abilities with natural curiosity to understand the "why" behind data
- Clear written and verbal communication skills, including ability to summarize findings and explain the "why" to stakeholders
- Good judgment, attention to detail, and disciplined approach to quality, documentation, and auditability
- Ability to work effectively within a team and communicate with remote colleagues
- Proactive stakeholder management: responsive, reliable, and able to prioritize work by urgency while keeping partners informed
- Attention to detail to ensure 100% accuracy in financial reporting
- Ability to meet deadlines in an evolving environment
- Willingness to take initiative and continuously learn
- Strong sense of ownership and accountability
- Proficient in Microsoft Excel and SQL
- Bachelor's degree in Finance, Mathematics, or a related analytical field
- Fluency in English and superb communication skills at all levels
- Knowledge of Interchange and Scheme Fees, Card Schemes, and Payments Processing (advantageous)
