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Cloudinary is seeking a Senior AI Solutions Builder to join the Product - CTO Ops team. This role sits at the intersection of AI, data, pricing, and business operations, where you will design, build, and ship AI-powered solutions that enhance productivity and drive measurable business value across the organization.
You will own the end-to-end development of AI agents, copilots, and workflow automations that directly inform strategic decisions and eliminate manual work. Operating as both a builder and an enabler, you will ship solutions independently while raising the AI capability floor for teams around you. You'll collaborate closely with Product, Engineering, Customer Success, Sales, and other builders across the company to deliver outcomes that improve decision velocity, product efficiency, and long-term growth.
Key responsibilities include:
- Design and ship AI-powered copilots, agents, and decision-support tools for the product team, with initial focus on pricing
- Build data pipelines and analytical models for pricing intelligence
- Develop autonomous agents that automate recurring product tasks
- Automate manual workflows across product tools so the right action happens when a signal fires
- Build LLM-based scoring models that provide data backbone for roadmap and prioritization decisions
- Enable and upskill product teams through AI playbooks, training sessions, and hands-on co-building
- Collaborate with builders across Engineering, Customer Success, GTM, and other teams to co-create scalable solutions
- Define and track impact: time-to-insight, decision velocity, manual hours eliminated, and business outcomes
REQUIREMENTS:
- Proven, hands-on experience building and shipping AI-powered tools, agents, or pipelines in production environments
- Builder/vibe coder mindset: uses AI-assisted tools (Claude, Cursor, Copilot, n8n) to ship independently without requiring engineering tickets
- Experience working cross-functionally with Product, Finance, and go-to-market teams in a B2B SaaS environment
- Ability to connect systems independently: APIs, webhooks, data pipelines
- Strong communication and collaboration skills across diverse teams
- Ability to prioritize, problem-solve, and navigate ambiguity in a dynamic environment
- Comfortable learning and applying new technologies, tools, and methodologies
NICE TO HAVE:
- Experience in pricing, monetization, revenue analytics, or usage-based commercial models
- Background in Product work
- Familiarity with causal inference, A/B experimentation, or uplift modeling
- Comfortable with analytics platforms (Heap, GA4, Mixpanel, Amplitude) and PM tools (Jira, Confluence, Productboard)
- Experience working in a distributed, multicultural environment