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Kraken, one of the world's longest-standing crypto platforms with over 10 million users, is seeking a Product Manager II to own the investigation platform within its Compliance Operations division. This role sits within Core Services Product, alongside engineering teams building alert ingestion, case management, investigator tooling, and automation/AI systems for financial crime detection and response.
You will own the investigation-platform roadmap end-to-end, starting with the Financial Intelligence Unit (FIU)—where workflows are most complex and audit requirements are highest—then extending across Compliance Operations. Key responsibilities include:
• Sequence and defend the roadmap; re-sequence when regulators or the Chief Compliance Officer raise priority issues.
• Define acceptance criteria and phased deliverables before engineering begins; secure Compliance sign-off and hold scope boundaries.
• Establish intake processes between Compliance policy, monitoring rules, and case management to ensure investigators are ready before system changes reach them.
• Reconcile policy and standard operating procedures against actual investigator workflows and system behavior; distinguish process fixes from technical ones.
• Understand the full pipeline: ingestion, profile and transaction resolution, suppression and grouping logic, reconciliation between vendor output and case management. Be able to walk auditors through it with live examples.
• Make auditability a first-class requirement: audit trails, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
• Ship automation and AI into regulated workflows with controls that pass Compliance, IT, and privacy audits—including human-in-the-loop design, explainability, and ongoing monitoring.
• Run the operating rhythm: shared forums with engineering and adjacent product managers, regular stakeholder updates, and unified delivery status reporting.
This is an internal-platform role with high regulatory stakes. You will work closely with investigators, compliance officers, engineers, and external auditors. Success requires balancing product velocity with regulatory rigor, and the ability to tell senior stakeholders when timelines are unrealistic because requirements aren't finalized.
REQUIREMENTS:
• 4+ years of product management, including 2+ years on financial-crime systems (transaction monitoring, investigations, case management, KYC/EDD, or sanctions screening).
• Working knowledge of how AML programmes are examined by regulators, internal audit, and model validation teams—specifically regarding monitoring, filing, and control systems.
• Technical fluency to go deep on data flows and system design with engineers; ability to spot design gaps against requirements.
• Track record of shipping internal tools or operational platforms that measurably changed how operations teams work.
• Clear, concise writing across PRDs, phase plans, audit walkthroughs, and executive updates.
• Judgment to communicate realistic timelines and maintain stakeholder relationships under pressure.
NICE TO HAVES:
• Direct FIU experience (alert disposition, SAR/STR filing, leading investigators).
• Crypto or digital-asset experience (blockchain analytics, wallet-level transaction analysis, focal vs. counterparty logic).
• Experience shipping AI/ML into regulated investigative workflows with control design.
• Build-vs-buy and vendor evaluation for monitoring or case-management tools.
• Experience with multi-jurisdictional programmes (UK, EU/MiCA, US).
