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Inspira Education Group is a fast-growing edtech startup democratizing access to high-quality coaching for students pursuing medical, legal, business, and college admissions. Backed by leading VCs including Zeev Ventures, Quiet Capital, and Craft Ventures, the company combines software and services to disrupt traditional application processes.
You will join the revenue operations team as Sales Systems Manager, partnering with revenue operations leadership and collaborating across marketing, sales, and student success teams to scale systems and processes as the company grows globally. This is a hands-on role requiring 5 days per week in the NYC office.
Key responsibilities include:
- Collaborating with sales, marketing, and operations teams to enhance operational excellence and implement scalable processes
- Working closely with cross-functional stakeholders to understand operational needs and improve workflows
- Managing HubSpot CRM configuration, data accuracy, and user enablement through change management and training
- Leading attribution infrastructure including UTM tracking, Google Analytics, and ad platform integration
- Integrating third-party tools (webinar platforms, Outgrow, etc.) with GTM, GA4, and HubSpot
- Creating and maintaining documentation for operational processes
- Developing reports and dashboards to facilitate data-driven decision-making
- Driving process improvement and adoption across the sales funnel
- Preparing ad hoc analyses and supporting special projects
You will translate business needs into scalable CRM solutions, support DTC sales motions, and contribute actionable business insights. The ideal candidate is detail-oriented, proactive, and thrives in fast-paced, collaborative environments with a strong bias toward action and continuous improvement.
Qualifications:
- 2+ years of experience in Business, Sales, Success Operations, or similar role
- Bachelor's degree required; Master's degree preferred
- Proven experience collaborating with sales, marketing, and operations teams on strategic initiatives
- Startup environment experience, ideally with teams under 50 employees
- Strong knowledge of sales and customer success disciplines
- Solid functional understanding of HubSpot CRM with robust experience creating and maintaining reports and dashboards
- Excellent analytical thinking skills; ability to break down ambiguous problems into clear, manageable components
- Exceptional verbal and written communication skills with strong organizational abilities
- Project or program management experience is a plus
- Strong problem-solving and troubleshooting skills with ability to escalate issues appropriately
- Ability to balance focus on measurable outcomes with empathy for people and the business
- High energy, humility, and capacity to work effectively with diverse personalities
- Willingness to take a hands-on approach and "roll up your sleeves"
