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Snowflake's Revenue Operations team is hiring a Sales Operations Manager to own planning operations for the Partner and Product Specialist organizations. You will run complex planning workstreams end-to-end, including territory design, quota setting, capacity planning, and in-year quota management. You'll serve as the trusted expert that Partner and Specialist leaders rely on for methodology, tradeoffs, and strategic decisions.
Key responsibilities include:
- Own end-to-end delivery of territories, quotas, and compensation plans for Partner and Specialist organizations across all geographies, driving alignment with Finance, Commissions, HR, and Field Ops.
- Define and govern global policies for account moves, quota changes, and in-year adjustments, including methodology, guardrails, documentation, and change management.
- Lead quota and attainment reviews across global Partner and Specialist teams, identifying root causes, surfacing tradeoffs, and driving resolution with senior stakeholders.
- Anticipate how changes affect the field, Commissions, reporting, and systems; design scalable solutions rather than one-time fixes.
- Translate business requirements into process, data, and tooling changes in Pigment, Salesforce, and Snowflake.
- Design workflows that produce decision-ready outputs with methodology, confidence levels, and edge cases surfaced upfront with built-in validation.
- Encode institutional knowledge such as quota methodology, territory logic, and planning rules in versioned skills and documentation.
- Build and maintain production AI skills that encode planning methodology, validation logic, and recurring analysis for your domain.
- Lead small cross-functional project teams, present recommendations to senior leadership, and drive decisions forward.
Snowflake is building an AI-native planning organization where AI handles analysis and production work while you own judgment and decisions. You'll turn your expertise into reusable skills, self-service tools, and automated workflows that scale team impact.
Requirements:
- 6 to 8+ years of experience in GTM strategy, planning, or sales operations, ideally at a high-growth enterprise technology company.
- Track record of owning complex planning workstreams end-to-end, such as territory design, quota setting, capacity modeling, or compensation operations.
- Experience solving ambiguous, cross-functional problems where the path isn't defined, especially during periods of rapid growth.
- Strong influence skills with senior stakeholders, including ability to frame tradeoffs clearly and move a group to decision.
- Hands-on experience building automated or AI-assisted workflows (scripts, bots, AI skills, self-service tools) that replaced manual work, with measurable results (hours saved, errors caught, cycles shortened).
- Deep experience with Salesforce and sales planning platforms such as Pigment or Anaplan.
- Bachelor's degree in business, statistics, economics, or another quantitative field. MBA is a plus.
