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Inspira Education Group is a fast-growing edtech startup democratizing access to high-quality coaching for students pursuing medical, legal, business, and college admissions. Backed by leading VCs including Zeev Ventures, Quiet Capital, and Craft Ventures, the company combines software and services to disrupt traditional application processes.
You will join the revenue operations team as a Sales Operations Manager, partnering closely with existing revenue operations leadership and collaborating across marketing, sales, and student success teams. This is a hands-on role focused on scaling systems and processes as the company grows globally.
Key responsibilities include:
- Collaborating with sales, marketing, and operations teams to enhance operational excellence and implement scalable processes
- Working closely with cross-functional stakeholders to understand operational needs and improve workflows
- Managing HubSpot CRM administration, including data accuracy, reporting, and dashboard creation
- Leading attribution infrastructure including UTM tracking, Google Analytics, and ad platform integration
- Integrating platforms such as GTM, GA4, HubSpot, and third-party tools (webinar platforms, Outgrow, etc.)
- Educating teams about process changes and system updates with strong change management
- Writing and maintaining documentation for operational processes
- Preparing ad hoc analyses and participating in special projects
- Driving process improvement, adoption, and effectiveness across the sales funnel
- Translating business needs into scalable CRM solutions in a fast-paced, collaborative environment
The role requires 5 days per week in-office at the NYC headquarters.
Qualifications:
- 2+ years of experience in Business, Sales, Success Operations, or similar role
- Bachelor's degree required; Master's degree preferred
- Proven experience collaborating with sales, marketing, and operations teams on strategic initiatives
- Startup environment experience with demonstrated ability to work in scaling teams (ideally <50 employees)
- Strong knowledge of sales and customer success disciplines
- Solid functional understanding of HubSpot CRM with robust experience creating and maintaining reports and dashboards
- Excellent analytical thinking skills; ability to break down ambiguous problems into clear, manageable components
- Exceptional verbal and written communication skills with strong organizational abilities; project/program management experience a plus
- Strong problem-solving and troubleshooting skills with ability to escalate issues as necessary
- Commitment to driving actionable outcomes and results
- Ability to balance focus on measurable outcomes with empathy for people, customers, and business
- Flexible team player with proactive approach, high energy, humility, and capacity to work with diverse personalities
- Willingness to "roll up sleeves" in a hands-on position
