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Salary: USD 116,000 - 145,000 / annual
Ironclad is the leading AI contracting platform transforming agreements into assets. As Senior Sales Operations Analyst reporting to the Director of Sales Operations, you will be a strategic partner to Sales and GTM leadership, owning the analytics, planning, and operating cadence that power the revenue engine.
Key Responsibilities:
- Act as a strategic partner to Sales and GTM leadership, developing deep business understanding to identify opportunities improving pipeline generation, conversion, and revenue performance. Translate insights into clear, actionable recommendations.
- Own pipeline and performance insights, understanding pipeline composition (inbound, outbound, partner, expansion) and proactively identifying risks and opportunities across stages, segments, and use cases.
- Build and maintain analytical models for capacity, pipeline coverage, attainment, segmentation, and territory design to inform both near-term execution and long-range planning.
- Leverage modern data and AI tools to accelerate analysis, uncover insights, and improve decision-making across GTM. Continuously evaluate new tools and approaches.
- Drive operating cadence and execution rigor, including forecast support, pipeline inspection, and business reviews to ensure consistency, accountability, and high-quality data.
- Partner cross-functionally with Finance, Systems, and GTM teams to align on planning, performance tracking, and process improvements supporting scalable growth.
- Lead key planning initiatives including annual planning, territory design, and quota setting.
- Continuously improve systems, processes, and data quality, working with GTM Systems to ensure tools like Salesforce and forecasting platforms effectively support evolving business needs.
This is a hybrid role based in San Francisco with required office attendance twice weekly for collaboration and connection, plus additional in-office days for team or company events.
Requirements:
- 4+ years of experience in Sales Strategy, Revenue Operations, Management Consulting, or related analytical role in high-growth SaaS environment
- Strong analytical and modeling skills with experience building and interpreting models related to sales capacity, pipeline, forecasting, and revenue performance
- Demonstrated ability to translate complex data into clear insights and executive-level recommendations that influence decision-making
- Experience working cross-functionally with Sales, Finance, and Systems teams in fast-paced, scaling organization
- Familiarity with core GTM systems and tools (Salesforce, BI platforms such as Looker, modern sales tooling)
- Comfort leveraging AI and advanced analytics tools (ChatGPT, Claude, Glean, Actively or similar) to enhance productivity and accelerate insights. Curiosity and willingness to experiment with new tools highly valued
- Strong communication skills with ability to engage effectively with senior leadership and drive alignment across stakeholders
- Deep understanding of SaaS business model, including pipeline dynamics, sales motions, and key performance drivers
- Bachelor's degree in Business, Finance, Economics, or related field (or equivalent experience)
