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Yalo is building an AI-powered omnichannel sales platform that helps businesses connect with customers across every channel through intelligent agents and conversational commerce. The company is transforming sales engagement in emerging markets and enterprises globally.
As a Sales Engineer, you will be the technical bridge between customer needs and Yalo's AI-powered conversational sales solutions. You'll partner closely with Sales, Product, Delivery, and Engineering teams throughout the pre-sales journey—from discovery and solution design through demos, technical validation, and proposal support.
Key Responsibilities:
- Lead technical and business discovery sessions with prospects to understand goals, pain points, processes, and success criteria
- Translate customer requirements into clear solution recommendations, including high-level architecture, integration approach, and functional mapping
- Deliver tailored demos, workshops, and proof-of-concepts that showcase Yalo's capabilities and demonstrate business value
- Partner with Account Executives and go-to-market stakeholders to advance strategic opportunities and strengthen technical credibility
- Work cross-functionally with Product, Engineering, Delivery, and partners to validate feasibility and define realistic implementation approaches
- Support creation of proposals, statements of work, RFP/RFI responses, and technical sales documentation
- Identify risks, dependencies, assumptions, and scope considerations early to improve sales quality
- Act as a feedback loop between customers and internal teams, sharing recurring needs, product gaps, and market insights
- Contribute to building repeatable assets such as demo flows, solution patterns, technical collateral, and best practices
You will be measured on technical win rate, POC-to-deal conversion, demo-to-proposal cycle time, sales stakeholder satisfaction, proposal quality, and post-sale rework reduction.
Requirements:
- Proven experience in a Sales Engineer, Solutions Engineer, Pre-Sales Consultant, Solutions Consultant, or similar customer-facing technical role
- Experience supporting enterprise or mid-market sales cycles with consultative and solution-oriented engagement
- Good understanding of APIs, integrations, authentication methods, middleware, and high-level system architecture
- Familiarity with SaaS environments and solution design for enterprise customers
- Knowledge of conversational AI, automation, intelligent agents, or customer engagement technologies (strongly preferred)
- Ability to translate business needs into structured solution recommendations and technical documentation
- Experience delivering demos, workshops, or proof-of-concepts in customer-facing settings
- Strong communication skills in both business and technical conversations
- Ability to collaborate across Sales, Product, Engineering, and Delivery teams in a fast-paced environment
- English proficiency required; Spanish or Portuguese is a plus
- Soft skills: customer obsession, strong communication and storytelling, consultative mindset, proactivity, collaboration, ownership, adaptability, problem-solving, prioritization, and growth mindset
