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Mia Labs is an AI-powered startup modernizing dealership operations and transforming the automotive retail experience. The company's AI agent automates customer interactions and dealership workflows, helping dealers improve customer satisfaction and operational efficiency. Mia is trusted by major dealership groups and is rapidly scaling.
In this Sales Development Representative role, you will be the first point of contact for high-intent inbound leads from dealerships. Your primary responsibilities include:
- Responding to inbound leads by phone within minutes, prioritizing speed to lead
- Conducting discovery calls with dealer principals, general managers, and BDC managers to qualify fit, identify pain points, and assess timing
- Booking qualified meetings with clear, actionable notes that your Account Executive can use to close deals
- Building your own AI workflows to streamline research, call preparation, and follow-ups
- Tracking conversion rates and reporting on what's working to continuously improve performance
- Maintaining CRM hygiene and data quality
You will own the full SDR funnel and have a clear path to an Account Executive role upon hitting your targets. The role emphasizes speed, curiosity about dealership operations, and a builder's mindset—automating repetitive tasks rather than scaling manual effort.
Mia offers equity participation through stock options, fully paid health/vision/dental insurance, flexible PTO, and a hybrid schedule (3 days per week in downtown Austin office). The culture is casual but execution-focused, with free lunches, parking stipend, and team events.
REQUIREMENTS:
- 1 to 3 years of phone-heavy quota-bearing experience: SDR, inside sales, or dealership BDC role
- Proven track record of hitting quota with conversion data to demonstrate performance
- Confidence on the phone and clear writing skills
- Demonstrated AI native capability: must show something you've built or created with AI tools
- Bonus qualifications: prior experience selling AI or SaaS products, or familiarity with dealership operations
