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Salary: USD 100,000 - 115,000 / annual
Kikoff is a profitable, pre-IPO fintech company on a mission to empower financial security at scale. The company has achieved record revenue growth in 2025 with a unicorn valuation and serves millions of users through products focused on credit building, liquidity access, and savings.
You will manage a Sales Development team of approximately six SDRs split across two distinct outbound motions in Kikoff's new Phoenix office:
1. **Enterprise Sales Development**: High-volume, targeted outbound (calls, emails, LinkedIn) to strategic prospects including financial institutions, lenders, fintech platforms, gig economy companies, and consumer businesses. The goal is to book qualified meetings with decision makers for Kikoff's Enterprise platform, which offers credit-building products, bureau furnishing, decline recovery, dispute management, decisioning, and credit progression infrastructure.
2. **Kikoff Ambassadors**: High-volume outbound to small businesses (credit repair, debt relief, mortgage brokers, auto dealers) to sign them as affiliate partners who refer their customers to Kikoff, improving customer retention while unlocking access to financial products.
Kikoff piloted both teams with a third-party provider and is now building in-house. You'll inherit an established playbook and early traction, responsible for scaling it into a high-performing team.
**Key Responsibilities:**
- Lead, coach, and develop six SDRs across Enterprise and Ambassadors pods
- Run regular 1:1s, team huddles, and coaching sessions
- Own metrics: dials, meetings booked, partners onboarded
- Monitor and QA calls; coach on objection handling and messaging
- Refine outreach scripts, cadences, and playbooks based on field results
- Partner with Enterprise Business Development and Affiliate & Partnerships teams
- Hire, onboard, and train new SDRs as the team scales
- Maintain CRM hygiene and provide real-time visibility to leadership
- Ensure compliance and vetting procedures for affiliate partners
- Identify opportunities to scale and improve conversion
- Act as voice of the market, bringing partner and prospect insights back to inform product and go-to-market strategy
**Requirements:**
- Must be based in or willing to work from Phoenix, AZ office 5 days per week
- Experience managing or supervising SDRs, BDRs, or inside sales teams, ideally in high-volume outbound environments
- Track record of driving team performance against activity, meeting, and pipeline targets
- Strong hands-on coaching ability; comfortable listening to calls and reviewing emails for direct feedback
- Ability to guide SDRs on generating high-impact lead lists aligned with Ideal Customer Profile
- Experience with CRM tools and sales engagement/prospecting platforms
- Excellent organizational skills to manage two distinct team priorities simultaneously
- Comfortable in fast-paced, early-stage environment where processes are still being refined
- Strong written and verbal communication skills for senior stakeholder representation
- Familiarity with cold outreach, affiliate/partnership, or channel sales motions; fintech or financial services experience is a plus
- Bachelor's degree preferred
