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Salary: USD 27 - 30 / hourly
Next Health is a fast-growing health optimization company offering advanced diagnostics, longevity therapies, IV nutrient treatments, hormone optimization, regenerative medicine, and recovery services. The company operates in the luxury wellness and medical aesthetics space, positioning itself as a premium concierge health provider.
As Sales Concierge (titled "Executive Care Coordinator"), you will be the primary point of contact for prospective and existing members, responsible for delivering exceptional luxury hospitality experiences while driving membership conversions and treatment plan sales. Your core responsibilities include:
• Educate prospective members on Next Health's full service portfolio, memberships, and longevity programs through consultative conversations
• Convert consultations into memberships, treatment packages, and recurring wellness plans, meeting individual and clinic sales goals
• Build meaningful relationships with clients by understanding their wellness goals and aligning recommendations with medical provider treatment plans
• Coordinate appointments and maintain an efficient provider schedule using clinic software and CRM systems
• Conduct follow-up calls, outreach campaigns, and client retention initiatives to maximize lifetime value
• Support patient onboarding and ensure seamless experiences throughout the wellness journey
• Collaborate with medical providers and clinic leadership to create personalized care experiences
• Maintain accurate client records and scheduling in clinic management software
• Contribute to an energetic, welcoming, and professional clinic environment
You will work in a fast-paced, team-oriented luxury healthcare setting where communication, customer service, professionalism, and efficiency are core values.
REQUIREMENTS:
• Proven experience in consultative sales with a track record of exceeding goals in wellness, medical aesthetics, concierge medicine, fitness, or membership-based businesses
• Demonstrated ability to meet or exceed sales goals and performance metrics
• Strong consultative selling skills with a relationship-first approach
• Exceptional communication and interpersonal skills
• Highly organized with excellent multitasking abilities
• Comfortable discussing memberships, treatment plans, and premium wellness services
• Experience with scheduling software, CRM systems, Google Workspace, or similar technology platforms
• Passion for health, wellness, longevity, and creating memorable client experiences
• Ability to thrive in a fast-paced, team-oriented environment
