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inDrive is seeking a Ride Hailing Area Specialist to drive business performance and growth in the Mexico market. You will be responsible for evaluating key business metrics, providing actionable recommendations, coordinating cross-functional initiatives, and managing on-site operations and partner negotiations.
Key Responsibilities:
- Monitor and analyze core business KPIs daily to identify performance gaps and growth opportunities
- Develop and test data-driven hypotheses to improve overall business performance
- Gather, clean, and analyze data from various sources to generate actionable insights
- Collaborate and negotiate new initiatives and launchings with key internal and external stakeholders
- Support the development and execution of local marketing strategies with cross-functional teams
- Drive initiatives to improve customer satisfaction and retention by acting on feedback and service gaps
- Conduct fieldwork, market research, and customer interviews to stay informed on local market dynamics
Requirements:
- Bachelor's degree in engineering, management, or similar background
- Capable of decomposing large datasets into actionable insights
- Excellent written and verbal communication abilities
- Solid track record of managing negotiations with internal and external stakeholders
- Experience using analytics tools such as Tableau, Looker Studio, or Power BI
- Comfortable managing and analyzing large datasets to drive operational improvements
- Experience in ride-hailing, food delivery, logistics, or mobility operations is a plus
- Advanced English proficiency (C1 level or higher)
